By Zack Haber

Workers at Moe’s Books in Berkeley agreed to their first union contract with store ownership on November 23. The agreement has given them a $20 minimum wage, dental insurance, more paid vacation days, a new procedure for filing grievances, and job security protections.

“I think this is a good, solid contract, and a good starting point for improving worker/owner relations,” said Owen Hill, who’s worked at Moe’s for about 35 years. “I wish we had this 10 years ago, but better late than never.”

Moe’s Books owner, Doris Moskowitz, told this publication she’s happy with the contract as well.

“I feel great about the agreement,” said Moskowitz. “Supporting our workers is part of Moe’s 60-year legacy, and we are proud to continue in that tradition.”

In early March about 95% of eligible Moe’s workers agreed to form a union by joining with the Industrial Workers of the World (IWW). The move was part of a growth in bookstore unionization spurred by COVID-related issues.

Workers at Elliot Bay Book Company in Seattle and Bookshop Santa Cruz each formed unions in 2020. This year, bookstore unionization has expanded as workers at Printed Matter in New York City formed a union in October, while workers at three different Half Price Books locations in Minnesota are awaiting election results in mid-December to certify their unions.

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Immediately after its formation, Moskowitz recognized Moe’s Books Union, but she had mixed feelings about it. In early April, she told Berkeleyside she “deeply respected” the workers’ decision to unionize but that the move had also left her “very sad and confused.” Following initial negotiations related to COVID safety measures, the union and Moskowitz began its first contract negotiations. In total, both sides came to 35 agreements during 16 bargaining sessions over eight months.

“The bargaining process was long, tiresome, and sometimes tense,” said Hill. “But mostly people were respectful and tried to come to an understanding.”

According to Bruce Valde, an organizer with the IWW who works with Moe’s Books Union, the eight months it took to agree to the contract was comparatively quick. In his experience, it usually takes workers and ownership a year to a year-and-a-half to agree to a first union contract. Valde called Moskowitz’s choice to immediately recognize the union “wise” and lauded the workers’ collaboration in clearly stating their requests.

“I think the workers diligence in actually forming our positions was excellent,” said Valde.

Since the new contract has passed, all union members will soon be getting a 10% raise in their salaries, or a $20 an hour wage if the 10% bump doesn’t already exceed that wage.

They’ll also get a 3% wage increase during the second and third year of the contract.

Additionally, the contract has stipulations related to respecting employees’ gender and gender expression. Harassment violations now specifically include ownership or management commenting in an ostracizing manner on workers’ gender expression, including clothing choices or hairstyles, or not making a concerted effort to correctly use workers’ pronouns.

While the union members unanimously agreed to the contract and Moskowitz told this publication “I feel like it is a win-win” situation, workers claimed along the way that the owner wasn’t always respectful of the union. In late September, union members and supporters held an informational picket at the store to support their demand for the $20 minimum wage that was eventually granted, but also to share information with the public about how they thought the owners were practicing “union busting.”

Around this time, the union filed unfair labor practice claims to the National Labor Relations Board, one of which was related to their accusation that Moskowitz was offering promotions for the sole purpose of removing people from the union by placing them in management positions.

Barry Bloom, who works as a book shipper, claimed Moskowitz asked him if he’d agree to be the supervisor of the shipping department, a position that would prevent him from joining in the union. He was the only member of the shipping department at the time, and she didn’t offer him a raise.

“My immediate reaction was to wonder ‘who would I be supervising?’” Bloom said. “I pretty much instantly saw it as a union-busting tactic.”

Moskowitz denied the accusation of union busting, saying, at the time “We have not made any job offer or offers of promotions in order to encourage any employee to break from their support of the union.”

Soon after agreeing to the new contract, Moskowitz taped a statement to the front window of the store, expressing that she was proud of the contract and Moe’s openness to organized labor. The statement, which was posted to Moe’s instagram and Facebook accounts, also encouraged other businesses, specifically large bookstores, to allow workplace organizing.

“If a small, independent used-book seller can accomplish this while keeping the doors open during a global pandemic,” the statement reads, “there is no reason for more lucrative companies to claim labor organizing will shut down their business or harm their employees.”

Two days after the statement appeared on Moe’s books social media sites, Moe’s Books union’s Twitter account put up a post stating “There’s a little revisionist history going on over at the boss’s social media site.”

While largely happy with the contract, Moe’s Books worker Phoebe Wong told this publication she’s uncomfortable with the owners’ actions immediately following its ratification.

“I’m really pleased and so proud of the work everyone put into doing the contract,” said Phoebe Wong. “But it’s been a long fight. And, to be honest, it makes me a little queasy to see ownership touting pride because it seems pretty dishonest considering the pushback we got.”

Despite some mixed feelings from workers about the owner’s reactions to the union, both workers and ownership expressed optimism about what they think the Moe’s Books union can do for the future of the four-story store with over 200,000 mostly used books.

“If customers see the positive impact of shopping at independently owned stores that do all they can to support their workers,” said Moskowitz, “then this agreement will only make Moe’s Books’ future stronger.”

“Moe’s now offers good wages, good benefits, and job protection,” said Hill. “I think we have a lot to offer to workers, and that we will be able to employ top quality people. I don’t think I’m being too dramatic when I say that the union saved the business.”

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