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Blacks ‘Segregated’ in Low-Paying Retail Jobs

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Blacks paid less in retail (Photo credit: Tomwsulcer/CC0 public domain)

Blacks paid less in retail (Photo credit: Tomwsulcer/CC0 public domain)

By Jazelle Hunt
Washington Correspondent

WASHINGTON (NNPA) – More than 1.9 million Black Americans work in retail, accounting for 11 percent of the industry’s total workforce. Despite being the second-largest source of employment for Black workers, new data from the NAACP and equality advocacy organization, Demos, finds that the industry is rife with racial inequality and poor earning potential.

According to the report, titled “The Retail Race Divide,” full-time Black and Latino salespersons earn 75 percent of the wages of their White counterparts. For Black and Latino cashiers, the figure is 90 percent. Further, Black and Latino workers are sometimes stuck in “occupational segregation;” not only are they overrepresented in low-wage industries such as retail, but they’re also overrepresented in the lowest paying positions within these industries. Consider: Black people make up 11 percent of the retail force, but 6 percent of those in managerial or leadership roles.

“They are, in effect, segregated by color and income. Now, not segregated as a matter of law, as was the case many years ago…but certainly by circumstance, by industry practice. Even where we don’t have overt discrimination that violates Title VII [of the Civil Rights Act], there are subtle forms of discrimination that may also violate Title VII, but are less obvious,” says Cornell William Brooks, president and CEO of the NAACP.

“It’s not necessarily that a company has a policy that says African Americans and Latinos should be overrepresented at the cash register and in lower paid positions. But rather, if they do not have policies to ensure that African Americans and Latinos have access to and are encouraged to apply for better paying positions as managers, there’s something profoundly wrong.”

Brittany O’Neal has worked in retail for three years, most currently in the Fashion Centre at Pentagon City in Arlington, Virginia. The 25-year-old full-time student is a few credits shy of earning a criminal justice degree, but also works full-time hours as a salesperson to support her 3-year-old son.

“The store I work at…comes with a lot of customer service. Sometimes you work really hard and [customers] end up just returning everything,” she says. “[Our pay] is all commission, unless you don’t make enough. Then you get your hourly wage.”

O’Neal says support from her family and managers in accommodating her schedule make it easier to earn enough money and still finish school. Not everyone is so fortunate; according to the report, retail wage disparities also happen through inadequate and unreliable scheduling practices. While Black, White, Latino, and Asian people work part-time at even rates, nearly half of all Black and Latino retail workers would prefer full-time hours (compared to 29 percent of Whites and Latinos). The report’s measure doesn’t include workers who want more hours while remaining part-time, which would likely play out along racial lines as well.

There’s also the difficulty in being “on-call,” a common practice among retail managers.

“Although just-in-time scheduling can have negative effects
for any retail worker, there is reason to believe that the burden
is disproportionately heavy on Black and Latino workers,” the report states, adding that this is the population most likely to juggle their educations, parenting, and additional employment while holding a retail job.

“Moreover, due to residential segregation and other socioeconomic constraints, Black workers have longer commute times than White workers, leading to greater time and money costs when their shifts are cut short.”

The disparities spell serious repercussions for Black Americans, and particularly Black families. Fully 17 percent of Black retail workers live below the poverty line, compared to 9 percent of retail workers overall. More than half of Black workers are responsible for at least half their household’s income, and they are the most likely of all retail workers to be the sole breadwinner in their households – 26 percent are, compared to 15 percent of White workers, and 18 percent of retail workers overall. Black retail workers are also significantly more likely to be raising children on these wages – 65 percent are, compared to the overall 33 percent.

And, according to recent analysis from the National Low Income Housing Coalition –an affordable housing research and advocacy organization – there’s nowhere in the country where a full-time minimum wage worker can afford a one-bedroom apartment (priced at the Department of Housing and Urban Development’s standard of Fair Market Rent), without paying more than 30 percent of their income.

“There’s this notion that people working in the retail industry are young, inexperienced, and lack dependents. But here’s the blue-collar reality: 90 percent of African American and Latino retail workers are over 20 years of age, and half of them provide at least 50 percent of the income their families need to survive,” Brooks says. “We’re not talking about adolescents at the cash register working part time or working to add a little something to their young budgets. We’re talking about people who have families to support.”

The effects of these disparities extend beyond retail workers’ households.

As the report explains, “Service industry employment became more central to the well-being of American workers, but the low wages and uncertain schedules that characterize that employment undermined household financial security and, by extension, growth and stability for the economy overall.”

In short, low household income translates to low consumerism, poor wealth generation, poor entrepreneurship, and slower growth in the overall economy.

The NAACP/Demos report suggests that the problems can be alleviated if retailers raise the wages for their least paid positions, as well as through state and federal policies. It also points out that legal battles and union actions have been useful tools in securing better outcomes for retail workers.

Brooks encourages people to challenge the status quo through interpersonal, legal, and civic avenues.

He says, “One of the best allies in the fight for a living wage is the NAACP. So I’d encourage people to join local branches of the NAACP, help us organize for living wages, and help us make it clear to the country that you should not have to work hard to be poor.”

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Oakland Post: Week of March 18 – 24, 2026

The printed Weekly Edition of the Oakland Post: Week of March 18 – 24, 2026

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Financial Wellness and Mental Health: Managing Money Stress in College 

While everyone’s financial situation is unique, several common sources of stress have the potential to strain your financial health. These include financial and economic uncertainty, existing debts, unexpected expenses, and mental or physical health changes. Financial stress may differ from situation to situation, but understanding the factors contributing to yours may help you begin to craft a plan for your unique circumstances. 

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Sponsored by JPMorganChase

As a college student, managing financial responsibilities can be stressful.

If you’ve found yourself staying up late thinking about your finances or just feeling anxious overall about your financial future, you’re not alone. In one survey, 78% of college students who reported financial stress had negative impacts on their mental health, and 59% considered dropping out. While finances can impact overall stress, taking steps to manage your finances can support your mental, emotional and physical well-being.

When it comes to money, the sources of stress may look different for each student, but identifying the underlying causes and setting goals accordingly may help you feel more confident about your financial future.

Consider these strategies to help improve your financial wellness and reduce stress.

Understand what causes financial stress

While everyone’s financial situation is unique, several common sources of stress have the potential to strain your financial health. These include financial and economic uncertainty, existing debts, unexpected expenses, and mental or physical health changes. Financial stress may differ from situation to situation, but understanding the factors contributing to yours may help you begin to craft a plan for your unique circumstances.

2. Determine your financial priorities

Start by reflecting on your financial priorities. For students this often includes paying for school or paying off student loans, studying abroad, saving for spring break, building an emergency fund, paying down credit card debt or buying a car. Name the milestones that are most important to you, and plan accordingly.

3. Create a plan and stick to it

While setting actionable goals starts you on the journey to better financial health, it’s essential to craft a plan to follow through. Identifying and committing to a savings plan may give you a greater sense of control over your finances, which may help reduce your stress. Creating and sticking to a budget allows you to better track where your money is going so you may spend less and save more.

4. Pay down debt

Many students have some form of debt and want to make progress toward reducing their debt obligations. One option is the debt avalanche method, which focuses on paying off your debt with the highest interest rate first, then moving on to the debt with the next-highest interest rate. Another is the debt snowball method, which builds momentum by paying off your smallest debt balance, and then working your way up to the largest amounts.

5. Build your financial resilience

Some financial stress may be inevitable, but building financial resilience may allow you to overcome obstacles more easily. The more you learn about managing your money, for instance, the more prepared you’ll feel if the unexpected happens. Growing your emergency savings also may increase resilience since you’ll be more financially prepared to cover unexpected expenses or pay your living expenses.

6. Seek help and support 

Many colleges have resources to help students experiencing financial stress, like financial literacy courses or funds that provide some assistance for students in need. Talk to your admissions counselor or advisor about your concerns, and they can direct you to sources of support. Your school’s counseling center can also be a great resource for mental health assistance if you’re struggling with financial stress.

The bottom line

Financial stress can affect college students’ health and wellbeing, but it doesn’t have to derail your dreams. Setting smart financial goals and developing simple plans to achieve them may help ease your stress. Revisit and adjust your plan as needed to ensure it continues to work for you, and seek additional support on campus as needed to help keep you on track.

 JPMorgan Chase Bank, N.A. Member FDIC

© 2026 JPMorgan Chase & Co.

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