By Ken Epstein

Residents of Sojourner Truth Manor in North Oakland, a housing complex for seniors founded by local civil rights and community leaders almost 50 years ago, are involved in a fight for dignity and decent living conditions with HumanGood, a nonprofit company that manages senior housing in Oakland and across the country.

Tenants interviewed by the Oakland Post said that they are kept in the dark about what the management is planning or what repairs are underway. They say management often does not respond to their complaints and concerns about needed repairs such as broken fixtures, flooding, and lack of heat or hot water in individual apartments, vermin, broken security cameras, televisions and building elevators, while the complex’s community room has been out of operation for 11 years.

More general concerns are the lack of a social service coordinator, a position that in the past offered community-building activities and provided information and support for residents. Tenants are also concerned about the failure to provide translation for tenants who are not English-speaking, including those who are Ethiopian, Eritrean, Vietnamese, Cambodian, or Arabic-speaking.

Beverly Colston, an eight-year tenant at Sojourner Truth Manor, serves as chairperson of the tenant association. Photo by Ken Epstein.

“They’re not treating us seniors like we’re human beings; since this management company has been here, there is no communication whatsoever,” said Beverley Colston, who has lived at Sojourner Truth for eight years and serves as the chairperson of the tenant association.

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Underscoring the lack of transparency, 14-year-resident Nancy Delaney said, “Management is treating us like we’re livestock; they feel they don’t have to give us common courtesy, even to tell us what they’re doing.”

Sojourner Truth, located at 6015 Martin Luther King Jr. Way in Oakland, consists of three buildings with 74 studios and 13 one-bedroom apartments.

In the past few years, there has been turn-over of management companies that operate and maintain the complex. Since mid-2022, Sojourner Truth has been managed by HumanGood, the largest nonprofit provider of senior housing and services in California and among the 10 largest organizations of its kind in the nation, according to reports on the internet.

In Oakland, besides Sojourner Truth, HumanGood operates at Piedmont Gardens, Allen Temple’s senior residences, JL Richard Terrace and Irene Cooper Terrace.

Overall, the company has over 5,000 employees and serves over 14,000 residents in seven states.

Annual reports on the nonprofit senior living market sector are produced by LeadingEdge Ziegler 200. Ziegler is described on its website, as a “privately held investment bank, capital markets and proprietary investments firm and the nation’s leading underwriters of financings for not-for-profit senior living providers.”

While the lack of repairs is a serious concern for many tenants, the most pressing need at Sojourner Truth, said Colston, is to hire a full-time social services coordinator, a social worker “who would serve as an advocate for tenants with management and help with recertification for food stamps, health services and all the other forms we have to submit on a yearly basis.”

“We have too many people who speak too many different languages, and we get written notices in English,” she said. “They don’t communicate with us except by letters, and we often don’t understand them.”

The tenants need someone who can patiently and respectfully explain these notices, Colson said. In the past, the social services coordinator also organized bingo, exercise sessions, dominos, activities and celebrations of holidays and birthdays, she said.

In fairness, Colston said, the deterioration of physical conditions at Sojourner Truth did not begin with HumanGood but with the previous manager, Christian Church Homes. HumanGood is responsible for not communicating. “With these people here, there is no communication whatsoever,” she said.

By the Oakland Post’s deadline, HumanGood had not replied to email questions. Calls to the office of Sojourner Truth were not picked up.

Tenants at Sojourner Truth have been meeting with residents of Harriet Tubman Terrace apartments in Berkeley who are also pushing for improved conditions.

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By Erik A. Hooks, FEMA Deputy Administrator

We know that disasters do not discriminate. Yet, recovery from the same event can be uneven from community to community, perpetuating pre-existing inequalities. Recognizing these disparities, FEMA and the entire Biden-Harris Administration have prioritized equity when it comes to accessing federal programs and resources.

The numbers tell the story.

Just last month, FEMA announced nearly $3 billion in climate mitigation project selections nationwide to help communities build resilience through its Building Resilient Infrastructure and Communities (BRIC) national competition and Flood Mitigation Assistance program. In total, more than 50% of these projects will benefit disadvantaged communities, and in particular, 70% of BRIC projects will do the same.

These selections further underscore the Biden-Harris Administration’s commitment to equity and reaffirm FEMA’s mission of helping people before, during and after disasters, delivering funding to the communities that need it most.

Building on this momentum and our people-first approach, FEMA recently announced the initial designation of nearly 500 census tracts, which will be eligible for increased federal support to become more resilient to natural hazards and extreme weather worsened by the climate crisis. FEMA will use “Community Disaster Resilience Zone” designations to direct and manage financial and technical assistance for resilience projects nationwide, targeting communities most at risk due to climate change. More Community Disaster Resilience Zone designations, including tribal lands and territories, are expected to be announced in the fall of 2023.

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These types of investments have, and will yield a significant return on investment for communities nationwide.

For example, in my home state of North Carolina, the historic community of Princeville, founded by freed African American slaves, uses BRIC funding to move vulnerable homes and critical utilities out of flood-prone areas.

In East Harlem, BRIC dollars will provide nature-based flood control solutions to mitigate the impacts of extreme rainfall events in the Clinton low-income housing community.

While we are encouraged by these investments, we know more must be done.

Not every community has the personnel, the time or the resources to apply for these federal dollars. Fortunately, FEMA offers free, Direct Technical Assistance to help under-resourced communities navigate the grant application process and get connected with critical resources. Under the leadership of FEMA Administrator Deanne Criswell, this assistance has been a game-changer, reducing barriers and providing even more flexible, customer-focused, tailored support to communities interested in building and sustaining successful resilience programs.

In Eastwick, Philadelphia, FEMA’s dedicated support helped the city with outreach to multiple federal agencies. Together, we built a comprehensive community-led flood mitigation strategy. When applied and implemented, this will make this community more resilient to hazards like flooding, which was negatively affecting many neighborhood blocks.

In DePue, Illinois, we worked hand-in-hand with communities to improve their ability to submit high-quality funding applications for hazard mitigation projects. We are happy to share that DePue is the first Direct Technical Assistance community to be selected in the BRIC national competition. And, we know they will not be the last. Thanks to this assistance and their ambition, DePue was awarded more than $20 million to build a new wastewater treatment plant, which will reduce flooding and raw sewage back-up into the basements of homes.

In total, our agency is working with over 70 communities, including tribal nations, to increase access to funding for mitigation projects that will make communities more livable and resilient.

With extreme weather events becoming increasingly intense and frequent due to climate change, we must keep pressing forward and continue investing in ways to better protect ourselves and our neighbors. And we are encouraged that local officials are engaging with us to learn more about the benefits of the BRIC non-financial Direct Technical Assistance initiative—just last week, we saw hundreds of participants nationwide register for a recent webinar on this important topic.

We want to see even more communities take advantage of this initiative, and, ultimately, obtain grants for innovative and forward-looking resilience projects. To that end, FEMA recently published a blog with five steps to help local communities and tribal nations learn more about the benefits of this non-financial technical assistance to access federal funding. I hope your community will take action and submit a letter of interest for this exciting opportunity and increase meaningful mitigation work throughout the country.

With the pace of disasters accelerating, communities can utilize federal resources to reduce their risk and take action to save property and lives. FEMA stands ready to be a partner and collaborator with any community that is ready to implement creative mitigation strategies and help build our nation’s resilience.

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