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Mayor London Breed Announces Plan to Create Street Wellness Response Team to Expand Services for Those in Need

SCRT launched its fourth team on Monday, May 10. These teams are currently operating in the Tenderloin, the Castro/Mission, the Bayview, and the Northeast/Waterfront/Chinatown area. The program will be fully deployed by the end of the summer after a fifth team comes on board to cover remaining geographic areas while a sixth team provides city-wide 24/7 coverage.

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  Mayor London N. Breed today announced a plan to create a new Street Wellness Response Team to improve outcomes for people in need on San Francisco’s streets and advance the City’s efforts to implement alternatives to police responses to non-violent calls. 

     The Street Wellness Response Team will provide an appropriate medical and social service response for people who require immediate assistance but do not have emergent behavioral health care needs. 

     San Francisco’s Street Crisis Response Teams (SCRT) will continue operating to address the needs of people experiencing behavioral health crises.

      “Building on the early success of the Street Crisis Response Team, we are continuing our work to make a significant change to improve how we effectively serve people in need on our streets,” said Breed. “Many calls to 911 or 311 about someone who appears to need help on our streets don’t require an armed police response, and often the services and care people need would be best provided by a paramedic or outreach worker instead of a police officer. 

     “As we work to recover from COVID-19, part of making our city stronger and healthier requires pushing forward on our efforts to help people experiencing homelessness and who are on our streets in need of assistance and connections to housing. The Street Wellness Response Team will work alongside the Street Crisis Response Teams. Together, these Street Response Teams will meet people where they are and provide the level of care that is needed.”

      The Street Wellness Response Team will consist of community paramedics and EMTs from the San Francisco Fire Department (SFFD) and Homeless Outreach Team members from the Department of Homelessness and Supportive Housing (HSH). 

     They will be dispatched to focus on well-being checks and situations that require immediate attention, but do not meet the threshold of an acute behavioral health crisis. This includes situations such as someone with obvious wounds, people who are lying down or sleeping, or someone inappropriately clothed for the weather.

      SFFD community paramedics, which also support the Street Crisis Response Team, will perform medical, behavioral, and social needs assessments, render immediate aid if needed, and along with the homeless outreach worker, will be able to offer meaningful connections to services and housing. 

     The new team will be deployed on 12-hour shifts in an SFFD vehicle and have the ability to provide transportation services to individuals who might need that as part of the engagement.

     As with SCRT, the new Street Wellness Response Team will be able to respond directly to 911 and 311 calls for service. The team will analyze 911 and 311 calls for service to strategically assign teams to be in areas where there is high need and proactively respond to people in distress on the street who are not in an acute behavioral health crisis. 

     Integrating these teams with 911 and 311 dispatch will also help with tracking data and outcomes to ensure the efficacy of the program.

      Existing outreach teams like the Homeless Outreach Team and Harm Reduction Outreach teams will continue to operate, complementing the Community Response Teams by providing ongoing, specialized outreach to people experiencing homelessness who need support to stabilize and move from streets to housing.

 

     The Mayor’s proposed budget for Fiscal Years 2021-22 and 2022-23, which will be submitted by June 1, 2021, will include $9.6 million to fund five teams over two years. If this team is approved in the Budget when it is finalized at the end of July, they would begin the operational planning, developing protocols — including risk assessment and dispatch—and launch at least one team by January 2022 and build up to five teams total by April 2022.

      “The San Francisco Fire Department’s Community Paramedic Division stands ready to build another team to deliver the much-needed services to people of the City and County of San Francisco,” said Chief Jeanine Nicholson of the San Francisco Fire Department. “Mayor Breed has recognized the positive impact that community paramedicine has had with the recently implemented Street Crisis Response Team and EMS6. The SFFD looks forward to being a part of the solution to improving people’s lives as well as overall street conditions.”

      “The Street Wellness Response Team will provide dignified and compassionate care to people experiencing homelessness on our streets and in our neighborhoods,” said Shireen McSpadden, director of the San Francisco Department of Homelessness and Supportive Housing. “We appreciate this investment in making our communities safer and more humane for all residents of San Francisco.”

      During the rollout of SCRT, the City has continued to focus on the next steps needed to provide better services and outcomes for people on the street and end the use of police as first responders when an armed response is not needed. Led by the Mayor’s office, City departments including SFFD, Department of Emergency Management, San Francisco Police Department, the Department of Public Health, HSH, San Francisco Municipal Transportation Agency, City Administrator’s office, and Public Works, have been identifying and analyzing further calls that could be diverted from the police and handled by different non-law enforcement entities in a manner that is safe, sustainable for the long-term, and delivers better service for those in need of assistance.

      In 2019, there were approximately 18,000 calls for assistance regarding “well-being checks” that were fielded by both 911 and 311 in which the police were ultimately deployed to respond. 

    This is one of the highest-volume call categories currently being answered by police after the calls regarding “mentally disturbed adults” that have already been diverted to SCRT. To address these “well-being” requests and provide more proactive outreach, Breed is proposing these new teams to operate in concert with SCRT and the City’s continuum of services.

      “There is a lot of stigma against people having a mental health crisis on the streets,” said Miguel Levya, a peer counselor for SCRT. “We find we can de-escalate most situations by treating them the way everyone wants to be treated – with kindness and respect. This offers the best approach for getting them the help they need and resolving any disturbances that have happened.”

 

Street Crisis Response Team Background

In June 2020, Mayor Breed announced a roadmap to fundamentally change the nature of policing in San Francisco and issued a set of policies to address structural inequities. She proposed four priorities to achieve this vision: ending the use of police in response to non-criminal activity; addressing police bias and strengthening accountability; demilitarizing the police, and promoting economic justice.

     The Street Crisis Response Team launched in November 2020 to change the way San Francisco responds to non-violent, mental health crises on our streets. The SCRT pilot program offers a unique model for the nation with a behavioral health and harm reduction approach to people in distress. Each SCRT neighborhood team consists of a paramedic, a behavioral health clinician, and a peer health worker.

     SCRT launched its fourth team on Monday, May 10. These teams are currently operating in the Tenderloin, the Castro/Mission, the Bayview, and the Northeast/Waterfront/Chinatown area. The program will be fully deployed by the end of the summer after a fifth team comes on board to cover remaining geographic areas while a sixth team provides city-wide 24/7 coverage.

     By April, the teams had responded to more than 700 calls with an average response time of 15 minutes. The vast majority of those calls, or 82%, were dispatched from 911. All in all, the SCRT diverted 19% of “mentally disturbed person” calls from dispatch, demonstrating that the SCRT program can be a clear alternative to law enforcement. In 53% of the cases, the SCRT was able to resolve the crisis on the scene, and in 37% of the cases, the client was transported to the hospital or a social or behavioral provider who could provide more intensive medical support or behavioral health treatment.

 The San Francisco Mayor’s Office of Communication is the source of this report.

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Medi-Cal Cares for You and Your Baby Every Step of the Way

Across California, including Alameda and San Francisco counties,  Medi-Cal is working to address those concerns by expanding and coordinating maternal health services so pregnant and postpartum people receive care that is respectful, comprehensive, and easier to navigate. From the first prenatal visit through a child’s first birthday, Medi-Cal provides coverage and support designed to protect both parent and baby.

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For many pregnant people, pregnancy brings a mix of both joy and uncertainty. Alongside excitement, there are questions about finding the right doctor, understanding what care is covered, and knowing where to turn for support after the baby arrives. For Black families in Alameda and San Francisco counties those questions are often compounded by long-standing disparities in maternal health outcomes.

Across California, including Alameda and San Francisco counties,  Medi-Cal is working to address those concerns by expanding and coordinating maternal health services so pregnant and postpartum people receive care that is respectful, comprehensive, and easier to navigate. From the first prenatal visit through a child’s first birthday, Medi-Cal provides coverage and support designed to protect both parent and baby.

These services are available to people who qualify for Medi-Cal. In California, eligibility is based primarily on income, household size, age, pregnancy status, disability, or other qualifying circumstances. Pregnant people qualify at higher income levels than non-pregnant adults and remain eligible through pregnancy and for 12 months after the pregnancy ends.

Importantly, pregnant people who qualify for Medi-Cal are eligible for full-scope coverage regardless of immigration status, including medical, behavioral health, dental, and vision services during pregnancy and the postpartum year.

A Clearer Path Through Pregnancy: The Birthing Care Pathway

The Birthing Care Pathway helps pregnant people understand what care they should receive and when, while supporting providers in delivering coordinated, culturally responsive services. It outlines key steps during pregnancy, including prenatal screenings, behavioral health check-ins, nutrition support, and preparation for labor and delivery.

For Black pregnant and postpartum people in Alameda and San Francisco counties the pathway emphasizes early prenatal care, shared decision-making, and connections to community-based programs that address medical needs and social drivers of health.

Doula Services: Support Before, During, and After Birth

Medi-Cal covers doula services for pregnant and postpartum members who qualify. Doulas provide non-medical emotional support, education, and advocacy during pregnancy, labor and delivery, and postpartum recovery. Research shows doula care is associated with reduced stress, improved birth outcomes, and increased breastfeeding success.

Covered doula services include prenatal visits, support during labor and delivery, and postpartum follow-up visits, in accordance with Medi-Cal benefit guidelines.

Care That Continues After Birth: The Postpartum Pathway

More than half of pregnancy-related deaths in California occur after childbirth, with Black families facing the greatest risks. The Postpartum Pathway defines the care pregnant and postpartum people who qualify for Medi-Cal should receive during the first year after birth.

The Pathway promotes a comprehensive postpartum visit within 12 weeks, ongoing primary care through 12 months postpartum, screening and treatment for postpartum depression and anxiety, breastfeeding support, chronic condition management, and referrals to community-based services.

Mental Health, Dental, and Vision Care Included

Medi-Cal covers perinatal behavioral health services for eligible members, including screening, therapy, counseling, and medication management when medically necessary. Services may be provided in person or through telehealth.

Pregnant and postpartum people who qualify for Medi-Cal also receive full dental benefits, including exams, cleanings, and medically necessary treatment, as well as vision care such as eye exams and eyeglasses.

Community Supports Through CalAIM

CalAIM (California Advancing and Innovating Medi-Cal) is a statewide initiative that strengthens Medi-Cal by improving care coordination and addressing health-related social needs.

Through CalAIM, eligible Medi-Cal members in Alameda and San Francisco counties may receive Community Supports such as transitional housing assistance, medically tailored meals, and help navigating social services.

How to Contact Medi-Cal in Alameda and San Francisco Counties

Pregnant and postpartum people who meet Medi-Cal eligibility requirements can get help enrolling, choosing a health plan, finding providers, or accessing doula and postpartum services by contacting the Alameda County Medi-Cal office at (510) 795-2428 or the San Francisco Medi-Cal office at (855) 355-5757 or calling the number on their Medi-Cal card.

Support at Every Step

Pregnancy and postpartum care should be clear, compassionate, and complete. Through the Birthing Care Pathway, Postpartum Pathway, doula services, behavioral health care, Black Infant Health, and Community Supports, Medi-Cal is working to ensure that eligible families in Alameda and San Francisco counties — especially Black Californians — receive the care and support they need to stay healthy and give their babies a strong start.

Ready to Learn More or Get Started?

Pregnant and postpartum people in Alameda and San Francisco counties can learn more about Medi-Cal benefits, enroll in coverage, or get help finding providers by contacting the Alameda County Medi-Cal office or San Francisco County Medi-Cal office or calling the number on their Medi-Cal card. Trained representatives can explain eligibility, available services, and next steps.

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Life Expectancy in Marin City, a Black Community, Is 15-17 Years Less than the Rest of Marin County

 “Marin City residents have been fighting for years just to stay here. Residents live with the fear of being forced out, public housing torn down and rebuilt for the wealthy. Due to ongoing issues continually being ignored, residents feel they must be empowered to make their own decisions for the future survival and protection of their community,” said Terrie Green, a lifelong resident and executive director of Marin City Climate Resilience (MCCR).

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Marin City community leaders (l.-r.): Terrie Green, executive director of Marin City Climate Resilience (MCCR); Wambua Musyoki, Stanford University; Khamil Callahan, Santa Rosa Junior College; Serenity Allen, Xavier University; and Chinaka Green, MCCR associate director.
Marin City community leaders (l.-r.): Terrie Green, executive director of Marin City Climate Resilience (MCCR); Wambua Musyoki, Stanford University; Khamil Callahan, Santa Rosa Junior College; Serenity Allen, Xavier University; and Chinaka Green, MCCR associate director.

By Ken Epstein

People may be aware of the existence of Marin City and know a little about its history as a center of U.S. resistance to fascism in the World War II. But fewer know of the community’s ongoing struggles to survive potential displacement while facing severe toxic health and environmental conditions on a daily basis.

These conditions cause chronic disease and premature death, dramatically shown in the sharp difference in life expectancy between Black and white people living in households only a few miles apart.

A historically African American enclave, Marin City, occupies a 0.5-square mile area between Mill Valley and Sausalito with its own freeway exit near the Golden Gate Bridge. In contrast, the rest of Marin County rates among the healthiest, wealthiest, and most environmentally friendly counties in the country. However, it is one of the least racially equitable counties in California, with Black residents being the most impacted, according to the Advancement Project, a civil rights organization,.

The community owes its continued existence to the World War II generation that came to the Bay Area from the South to work in the shipyards and to the resiliency of its residents. Despite often facing discriminatory practices, such as redlining and a segregated school district, Marin City residents have continually created a strong community rich in culture, spirituality, and community values.

The current statistics are brutal. At present, Marin City residents face more than a 17-year difference in life expectancy compared to neighboring cities and towns.  Contributing to these conditions are a lack of investment in public housing and infrastructure: unsafe drinking water, air pollution caused by proximity to the U.S. 101 freeway, unsanitary stormwater drainage that produces mold and mildew, as well as old and broken lead pipes and sewage in homes.

As an unincorporated community, Marin City residents must rely primarily on the elected Marin County Board of Supervisors, Department of Public Works, Transportation Authority of Marin and Caltrans for the decisions and investments that impact their lives.

“Marin City residents have been fighting for years just to stay here. Residents live with the fear of being forced out, public housing torn down and rebuilt for the wealthy. Due to ongoing issues continually being ignored, residents feel they must be empowered to make their own decisions for the future survival and protection of their community,” said Terrie Green, a lifelong resident and executive director of Marin City Climate Resilience (MCCR).

MCCR’s focus is on environmental justice. Its purpose is to empower and advocate for individuals to embrace sustainable living, envision a future free of environmental harm and collectively work towards a better Marin City.  MCCR’s motto is “Forever Marin City.”

MCCR has created a unique team of Marin City Youth Environmentalists who have studied and researched environmental issues impacting the health of the community.

Serenity Allen is an MCCR Youth Coordinator/Young Environmentalist studying to be a medical social worker at Xavier University. She has been working in the community for six years. “I strongly believe that where you live should not determine how long you are able to live,” she said.

Allen referred to the work done by former Marin County Public Health Officer Dr. Matt Willis, who stated that Marin City has a 17-year life expectancy difference between residents of Marin City (77 years) and more affluent areas like Ross (94 years).

“The research shows this gap is heavily correlated with race and socioeconomic status. Sausalito, which is not even two miles outside of Marin City, has a life expectancy of 92 years,” Allen said.

“Many elements contribute to this gap,” she said. “A major factor may be the 12 acres of toxic flood waters that pour down off the highway into low-lying Marin City.

In addition, “We do not have a barrier wall protecting us along our highway; the rest of Marin County has 16 barrier walls to protect from noise and air pollution. Marin City has been fighting for a barrier wall since 2008,” she said.

Octavien Green, an MCCR high school environmentalist, spoke about the impact of the absence of recreational facilities on health and wellness, particularly for youth.

“Lack of investment in our recreational facilities means we have fewer spaces and opportunities for physical activity, which contribute to serious health problems like heart disease, diabetes, weak bones and low energy, especially for kids.  We are presently involved in an ongoing struggle just to rebuild a sports ball field for the community that’s been unusable for the last 15 years.”

“Marin City is the center of Black culture for all of Marin County,” said Green. “Historically, though, the county has not invested in the community, and you see it in the life expectancy, the highest chronic disease and disability rates and eight times the amount of asthma.  In the last six weeks, we’ve had three young people in their 40s and 50s die from heart attacks.  This is alarming and must be addressed.”

Looking toward next steps, she said, “The way forward is through incorporation,” which would mean that Marin City would have its own elected leadership to find solutions that determine the future of the community.

This is the first in a series of articles on Marin City, examining conditions in the community and interviewing both community members and public officials.

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Oakland Post: Week of January 28, 2025 – February 3, 2026

The printed Weekly Edition of the Oakland Post: Week of January 28, 2025 – February 3, 2026

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