Activism
Claiming Neglect, City Towers Tenants and Supporters Organize
City Towers tenants, have been outspoken in their complaints about VPM. In four interviews with tenants and 14 written statements shared with this reporter, 18 City Towers residents claimed mistreatment from the company. A dozen of these tenants complained of mold, 10 of broken appliances, seven of security mistreating residents and/or providing insufficient services, six of mice and/or roach infestations. Six tenants also complained of urine and/or feces in elevators and/or stairways, which they say occurs because security does not stop outsiders from entering their buildings. During onsite visits, this reporter walked through unlocked entrances in all three City Towers high-rises and was not asked by security to check in, or who they were visiting.
![Katie Latimer (left) of The United Front Against Displacement and City Towers' tenant Ali Boutte (right) in Boutte's apartment in West Oakland on May 6. Photo by Zack Haber.](https://www.postnewsgroup.com/wp-content/uploads/2022/05/tenants-organize-featured-web.jpg)
By Zack Haber
Tenants living in City Towers Apartments, a 231-unit affordable housing project located in three high-rises in West Oakland, are organizing for healthier and more secure living conditions with the help of local supporters. They claim that neglect from VPM Management Inc, the Irvine-based company in charge of providing services to the units, has caused their homes to fall into disrepair and become unsanitary and unsafe.
“I’m scared to live in my unit,” said Elise Jones, who’s lived in City Towers for over 16 years. “I don’t think we should have to suffer in our homes just because we’re in poverty.”
According to Jones, the apartment she shares with her son has maggot and mice infestations and a stove that no longer works. She says she’s put in work orders to Don McShane, VPM’s site manager, who has not yet fixed these issues.
In July of last year when a leak in her apartment came to her attention, Jones says she immediately informed McShane, but he delayed responding to the issue. Her rugs, clothes and furniture were destroyed as the leak grew and her apartment became increasingly damp.
“I knew it was unsafe for me and my son to be there,” Jones said. “But I was told it had to be a real emergency for them to come due to the [COVID-19] shut-downs.”
Jones reports that in September, VPM Management Inc. fixed the leak, but did not address mold that had begun to grow on her floor.
The Oakland Post contacted McShane by phone, who declined an interview request for this story and suggested contacting VPM’s corporate phone number. While The Oakland Post called, no one from VPM returned voicemail messages requesting comment. This reporter also emailed detailed questions to VPM CEO Philip H. McNamee and Regional Manager Rose Palmer but received no response.
City Towers tenants, in turn, have been outspoken in their complaints about VPM. In four interviews with tenants and 14 written statements shared with this reporter, 18 City Towers residents claimed mistreatment from the company. A dozen of these tenants complained of mold, 10 of broken appliances, seven of security mistreating residents and/or providing insufficient services, six of mice and/or roach infestations. Six tenants also complained of urine and/or feces in elevators and/or stairways, which they say occurs because security does not stop outsiders from entering their buildings. During onsite visits, this reporter walked through unlocked entrances in all three City Towers high-rises and was not asked by security to check in, or who they were visiting.
Of the 18 tenants who complained of mistreatment, 11 mentioned that their requests to VPM to fix issues were ignored or not responded to for long periods of time, while two said they were afraid to file complaints for fear of retaliation.
“Everything is broke,” said City Towers tenant Ali Boutte. “It takes four to six months for them to fix something here. That’s ridiculous.”
“I hate this place,” said City Towers tenant Tamara Hubbard, who shared complaints of mold in her apartment that have not been addressed. “I’ve been having a lot of asthma attacks. I wake up coughing in the middle of the night.”
City Towers tenants have begun taking their complaints directly to VPM Management Inc in a unified manner.
“We are tired of mistreatment of low-income tenants and this is only the first step towards uniting people against the day to day injustices,” reads a petition that over 90 City Towers residents signed since March and was delivered to VPM on April 1.
The petition complains of neglect and demands better maintenance and security measures in common areas, as well as relocation of elderly and disabled tenants from floors near the top of the buildings, which residents say pose safety issues in the event of an emergency evacuation.
Such an evacuation was needed when a fire struck one of City Tower’s high-rises during the afternoon of Feb. 15. A report from the Oakland Fire Department shows two City Towers tenants and three firefighters were hospitalized that day.
In a written statement, Melvin Parker, an older City Tower’s resident who lives on the 10th floor, described escaping the fire as “a nightmare,” as “people were bumping into each other,” because “there were no lights in the stairwell so you couldn’t see.”
While the fire put residents in danger, the event garnered attention that helped bring them together with the surrounding community and each other. Katie Latimer, who lives near City Towers and is part of The United Front Against Displacement, an anti-gentrification organization which has recently organized with low income tenants living in Boston, Harlem and San Francisco, said the incident motivated the organization to get involved.
Aware that a fire killed 17 tenants of a Bronx high-rise when a space heater malfunctioned last January, and that residents of that apartment had complained that their landlord had failed to provide central heating shortly before the fire, Latimer and other UFAD members wondered if neglect had played a role in the fire occurring at City Towers, and if residents were facing issues they could organize around.
“We know people in low-income housing are going through a lot of [stuff] that’s not right these days,” said Latimer, “and that it’s easier to organize when there’s a large number of people with the same landlord and similar complaints.”
Five members of the organization started knocking on doors to learn more about residents’ experiences. When they found out that many were facing problems, they started meeting every week with residents to unify tenants and organize responses. The group has been sharing printed information at the high-rises, such as possible continuing onsite fire hazards and information about the companies behind City Towers. Jones, along with fellow City Towers tenant Loucrita Johnson, have joined UFAD’s outreach efforts to bring in more tenants to organize.
“I’ve learned not to be afraid to fight back,” said Johnson. “I want to continue to work on this with other tenants until something gets done about City Towers.”
In April, UFAD and tenants filed complaints to Oakland’s Inspection and Code Enforcement Services which resulted in the city sending KDF City Towers LP, the Newport Beach-based company that owns City Towers and has hired VPM Management Inc, three “notice of violation” letters. The letters accuse KDF of code violations on three units and common areas in two City Towers high-rises including inoperable heaters and electrical outlets, as well as leaks and damage to bathtubs, lights, and cabinets. KDF must now fix the issues, file an appeal, or face fines.
The Oakland Post sent multiple emails requesting comment on this story to co-founders Marquis E Hyatt and Paul Fruchbom of KDF Communities LLC, the company that owns KDF City Towers LP, but did not receive a response.
On April 18, City Towers residents received a note from VPM Management Inc. that stated “Due to the COVID Pandemic, Management has been unable to perform annual unit inspections for over 2 years. Because of this, many of the apartment homes have many maintenance items that need to be addressed.”
The note also said that VPM was hiring a company to help them with repairs that would start on May 2. On May 10, City Towers tenant Ali Boutte told this reporter VPM had recently taken photos of things in his home that needed to be repaired and told him they would soon be worked on.
UFAD has been continuing to meet with tenants and on May 7, they showed films about tenant organizing in an informal gathering in an effort to bring City Towers residents together. Members of the organization and tenants told this reporter that they feel their work has caused a response from VPM Management Inc, but that there is still a lot of work to be done to adequately address all the issues.
“We all have the same stories, and the tenants want change,” said Jones. “I’m not going to stop. I’m going to fight for tenant rights and not be silent.”
Activism
Oakland Post: Week of July 24 – 30, 2024
The printed Weekly Edition of the Oakland Post: Week of July 24 – 30, 2024
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Activism
Oakland Post: Week of July 17 -23, 2024
The printed Weekly Edition of the Oakland Post: Week of July 17 -23, 2024
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Activism
Community Celebrates Historic Oakland Billboard Agreements
We, the Oakland Billboard Economic Development Coalition, which includes Oakland’s six leading community health clinics, all ethnic chambers of commerce, and top community-based economic development organizations – celebrate the historic billboard agreements approved last year by the Oakland City Council. We have fought for this opportunity against the billboard monopoly, against Clear Channel, for five years. The agreements approved by Council set the bar for community benefits – nearly $70 Million over their lifetime, more than 23 times the total paid by all previous Clear Channel relocation agreements in Oakland combined.
![The Oakland Billboard Economic Development Coalition.](https://www.postnewsgroup.com/wp-content/uploads/2024/07/economic-development-corporation-featured-web.jpg)
Grand Jury Report Incorrect – Council & Community Benefit
We, the Oakland Billboard Economic Development Coalition, which includes Oakland’s six leading community health clinics, all ethnic chambers of commerce, and top community-based economic development organizations – celebrate the historic billboard agreements approved last year by the Oakland City Council. We have fought for this opportunity against the billboard monopoly, against Clear Channel, for five years. The agreements approved by Council set the bar for community benefits – nearly $70 Million over their lifetime, more than 23 times the total paid by all previous Clear Channel relocation agreements in Oakland combined.
Unfortunately, a recent flawed Grand Jury report got it wrong, so we feel compelled to correct the record:
- Regarding the claim that the decision was made hastily, the report itself belies that claim. The process was five years in the making, with two and a half years from the first City Council hearing to the final vote. Along the way, as the report describes, there were multiple Planning Commission hearings, public stakeholder outreach meetings, a Council Committee meeting, and then a vote by the full Council. Not only was this not hasty, it had far more scrutiny than any of the previous relocation agreements approved by the City with Clear Channel, all of which provide 1/23 of the benefits of the Becker/OFI agreements approved by the Council.
- More importantly, the agreements will actually bring millions to the City and community, nearly $70M to be exact, 23 times the previous Clear Channel relocation agreements combined. They certainly will not cost the city money, especially since nothing would have been on the table at all if our Coalition had not been fighting for it. Right before the decisive City Council Committee hearing, in the final weeks before the full Council vote, there was a hastily submitted last-minute “proposal” by Clear Channel that was debunked as based on non-legal and non-economically viable sites, and relying entirely on the endorsement of a consultant that boasts Clear Channel as their biggest client and whose decisions map to Clear Channel’s monopolistic interests all over the country. Some City staff believed these unrealistic numbers based on false premises, and, since they only interviewed City staff, the Grand Jury report reiterated this misinformation, but it was just part of Clear Channel’s tried and true monopolistic practices of seeking to derail agreements that actually set the new standard for billboard community benefits. Furthermore, our proposals are not mutually exclusive – if Clear Channel’s proposal was real, why had they not brought it forward previously? Why have they not brought it forward since? Because it was not a real proposal – it was nothing but smoke and mirrors, as the Clear Channel’s former Vice President stated publicly at Council.
Speaking on behalf of the community health clinics that are the primary beneficiaries of the billboard funding, La Clinica de la Raza CEO Jane Garcia, states: “In this case, the City Council did the right thing – listening to the community that fought for five years to create this opportunity that is offering the City and community more than twenty times what previous billboard relocation agreements have offered.”
Oakland Billboard Economic Development Coalition
Native American Health Center | La Clínica de la Raza | West Oakland Health Center |
Asian Health Services | Oakland LGBTQ Center | Roots Community Health Center |
The Unity Council | Black Cultural Zone | Visit Oakland |
Oakland African American Chamber of Commerce | Oakland Chinatown Chamber of Commerce | Oakland Vietnamese Chamber of Commerce |
Oakland Latino Chamber of Commerce | Building Trades of Alameda County | (partial list) |
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