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Rent Relief in California: Understanding the State’s Program and How You Can Apply

Based on income level, qualified applicants can receive assistance with unpaid rent and utilities and with future payments.

Published

5 years ago

May 21, 2021

Christy Price

Shutterstock

Due to the economic impact of the COVID-19 pandemic, paying rent has become a real struggle for millions of Californians. But help is available to renters and landlords through the CA COVID-19 Rent Relief program.

Based on income level, qualified applicants can receive assistance with unpaid rent and utilities and with future payments.

Funding comes from the $2.6 billion in federal emergency rental assistance provided to support both state and local rent relief programs in California. The CA COVID-19 Rent Relief program isn’t the sole resource for rent relief for California renters and landlords; many cities and counties are either currently administering their own rent relief programs – or launching one soon.

Cities and counties with populations greater than 200,000 are employing one of three rent relief options: option A) the state-administered CA COVID-19 Rent Relief program; option B) a local city- or county-administered program using the same eligibility criteria as option A; and option C) a local city-or county-administered program using different eligibility criteria, in some cases, in combination with a portion administered by the state.

While the programs vary, the goals are the same: Keep people housed and provide quick assistance to those at the highest risk of eviction.

To simplify access to rent relief programs in California, the state launched HousingIsKey.com. The website directs renters and landlords to the programs that they may qualify for based on where they live. After applicants provide the address of their rental property (landlords) or their residents (renters), they are sent to a website where they can review eligibility criteria and complete an application. Applicants can also call the CA COVID-19 Rent Relief Call Center (833-430-2122) to find out which program to apply for and get help in a variety of languages.

Who’s eligible for the CA COVID-19 Rent Relief Program

Renters who have suffered a financial hardship because of COVID-19 and are behind on rent or utilities (or need help paying upcoming bills) are eligible to apply. They must have an Area Median Income (AMI) below 80% for the county they live in (this amount is calculated for the applicant during the application process). Either a renter or a landlord can initiate an application, online or through the call center, and both are encouraged to participate to maximize the amount of assistance received. The state’s program is prioritizing applications from households at the highest risk of eviction – those under 50% of the Area Median Income.

Landlords participating in the program receive 80% of an eligible tenant’s unpaid rent accrued between April 1, 2020, and March 31, 2021, if they agree to waive the remaining 20% of unpaid rent. Renters whose landlords choose not to participate in the program can apply directly, and receive 25% of unpaid rent accrued between April 1, 2020, and March 31, 2021, which can help protect them from eviction under SB 91 if they pay that 25% directly to their landlords. Renters can also apply to receive financial assistance with future rent. They may also qualify for assistance with unpaid or future utility payments.

Applicant information is kept private. Renter’s information will not be shared with the landlord, and vice versa. Applicants may be eligible to participate in the program regardless of immigration status and proof of citizenship is not required. Rent relief assistance does not count as earned income and will not interfere with eligibility for any other state benefit assistance programs such as CalFresh.

The CA COVID-19 Rent Relief program is supported through a $3 million public education and outreach campaign, which includes radio, digital media, out-of-home, and print advertising. Thousands of statewide community-based organizations, trade and industry groups and businesses have been enlisted to assist with outreach to communities most in need. The state has also allocated $24 million to support on-the-ground organizations to work directly with applicants in communities throughout the state. To make an appointment with a local organization, applicants are encouraged to call 833-687-0967.

Christy Price

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Oakland Post: Week of February 25 – March 3, 2026

The printed Weekly Edition of the Oakland Post: Week of – February 25 – March 3, 2026

Published

1 week ago

March 1, 2026

Oakland Post

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Oakland Post

Posts by Oakland Post

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Chase Oakland Community Center Hosts Alley-Oop Accelerator Building Community and Opportunity for Bay Area Entrepreneurs

Over the past three years, the Alley-Oop Accelerator has helped more than 20 Bay Area businesses grow, connect, and gain meaningful exposure. The program combines hands-on training, mentorship, and community-building to help participants navigate the legal, financial, and marketing challenges of small business ownership.

Published

2 weeks ago

February 21, 2026

Oakland Post

Bay Area entrepreneurs attend the Alley-Oop Accelerator, a small business incubation program at Chase Oakland Community Center. Photo by Carla Thomas.

By Carla Thomas

The Golden State Warriors and Chase bank hosted the third annual Alley-Oop Accelerator this month, an empowering eight-week program designed to help Bay Area entrepreneurs bring their visions for business to life.

The initiative kicked off on Feb. 12 at Chase’s Oakland Community Center on Broadway Street, welcoming 15 small business owners who joined a growing network of local innovators working to strengthen the region’s entrepreneurial ecosystem.

At its core, the accelerator is designed to create an ecosystem of collaboration, where local entrepreneurs can learn from one another while accessing the resources of a global financial institution.

“This is our third year in a row working with the Golden State Warriors on the Alley-Oop Accelerator,” said Jaime Garcia, executive director of Chase’s Coaching for Impact team for the West Division. “We’ve already had 20-plus businesses graduate from the program, and we have 15 enrolled this year. The biggest thing about the program is really the community that’s built amongst the business owners — plus the exposure they’re able to get through Chase and the Golden State Warriors.”

According to Garcia, several graduates have gone on to receive vendor contracts with the Warriors and have gained broader recognition through collaborations with JPMorgan Chase.

“A lot of what Chase is trying to do,” Garcia added, “is bring businesses together because what they’ve asked for is an ecosystem, a network where they can connect, grow, and thrive organically.”

This year’s Alley-Oop Accelerator reflects that vision through its comprehensive curriculum and emphasis on practical learning. Participants explore the full spectrum of business essentials including financial management, marketing strategy, and legal compliance, while also preparing for real-world experiences such as pop-up market events.

Each entrepreneur benefits from one-on-one mentoring sessions through Chase’s Coaching for Impact program, which provides complimentary, personalized business consulting.

Garcia described the impact this hands-on approach has had on local small business owners. He recalled one candlemaker, who, after participating in the program, was invited to provide candles as gifts at Chase events.

“We were able to help give that business exposure,” he explained. “But then our team also worked with them on how to access capital to buy inventory and manage operations once those orders started coming in. It’s about preparation. When a hiccup happens, are you ready to handle it?”

The Coaching for Impact initiative, which launched in 2020 in just four cities, has since expanded to 46 nationwide.

“Every business is different,” Garcia said. “That’s why personal coaching matters so much. It’s life-changing.”

Participants in the 2026 program will each receive a $2,500 stipend, funding that Garcia said can make an outsized difference. “It’s amazing what some people can do with just $2,500,” he noted. “It sounds small, but it goes a long way when you have a plan for how to use it.”

For Chase and the Warriors, the Alley-Oop Accelerator represents more than an educational initiative, it’s a pathway to empowerment and economic inclusion. The program continues to foster lasting relationships among the entrepreneurs who, as Garcia put it, “build each other up” through shared growth and opportunity.

“Starting a business is never easy, but with the right support, it becomes possible, and even exhilarating,” said Oscar Lopez, the senior business consultant for Chase in Oakland.