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Internet Outages Reveal Gaps in US Broadband Infrastructure

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FILE - In this Feb. 25, 2015, file photo, Zak Holland opens up a computer at a store on the Northern Arizona University campus in Flagstaff, Ariz., as much of the region was experiencing an Internet and phone outage that was linked to vandalism of a fiber-optic line. The outages have revealed what experts acknowledge is a glaring vulnerability for parts of the high-speed Internet highway in the U.S. that has become so essential for daily life. (AP Photo/Felicia Fonseca, File)

In this Feb. 25, 2015, file photo, Zak Holland opens up a computer at a store on the Northern Arizona University campus in Flagstaff, Ariz., as much of the region was experiencing an Internet and phone outage that was linked to vandalism of a fiber-optic line. (AP Photo/Felicia Fonseca, File)

Felicia Fonseca and David A. Lieb, ASSOCIATED PRESS

 

 

FLAGSTAFF, Ariz. (AP) — When vandals sliced a fiber-optic cable in the Arizona desert last month, they did more than time-warp thousands of people back to an era before computers, credit cards or even phones. They exposed a glaring vulnerability in the nation’s Internet infrastructure: no backup systems in many places.

Because Internet service is largely unregulated by the federal government and the states, decisions about network reliability are left to the service providers. Industry analysts say these companies generally do not build alternative routes, or redundancies, unless they believe it is worthwhile financially.

The result: While most major metropolitan areas in the U.S. have backup systems, some smaller cities and many rural areas do not.

“The more rural the location, the more likely that there’s only one road in and out of that location,” said Sean Donelan, a former infrastructure security manager in the U.S. Homeland Security Department who now works for a cybersecurity firm. “If someone manages to cut that fiber, you’ll generally see a one- or two- or three-day outage.”

Despite its own warnings about such vulnerabilities two decades ago, the federal government has taken no steps to require Internet companies to have backup systems, even as it has provided billions of dollars in subsidies to expand broadband Internet into unserved areas.

“Our first responsibility is to make sure that people actually have service,” said Agriculture Secretary Tom Vilsack, co-chairman of President Barack Obama’s newly created Broadband Opportunity Council.

In northern Arizona last month, tens of thousands of residents were without Internet service — some for up to 15 hours — after vandals cut through an underground bundle of fiber-optic cables owned by CenturyLink. ATMs went down, stores couldn’t process credit cards, college students in Flagstaff had to put their research on hold, and even 911 emergency service was lost.

Earlier this month, several thousand people lost Internet and phone service for half a day when an electric company crew accidentally cut a fiber-optic line in northern New Mexico.

When an underwater fiber-optic cable became wrapped around a big rock and broke in 2013, some residents of Washington state’s San Juan Islands were without Internet and telephone service for 10 days.

Among them was aerospace consultant Mike Loucks, who said he was shocked to find out his home phone, cellphone and Internet service did not work independently of each other. All went down because they relied on the same cable. He ended up taking a ferry to the mainland to dial in to conference calls from his car outside a McDonald’s.

“When I figured out what all had been routed to this cable, it’s a single-point failure thing,” he said. “That’s pretty dumb. Why don’t you guys have a backup cable?”

He was so frustrated that he switched Internet providers.

CenturyLink, the broadband provider in the Arizona and Washington outages, declined to make officials available for an interview about its Internet infrastructure. But spokeswoman Linda Johnson said in an email that the company acts quickly to restore service and “is constantly investing in its local network and strives to deliver new services and build redundancy where possible.”

After the San Juan Islands outage, CenturyLink spent $500,000 to install a microwave system that now backs up the underwater cable. A microwave system is wireless technology that relies on a series of above-ground antennas or towers to transmit data. It’s more often used in rural areas.

Companies have been deploying more than 10 million miles of fiber annually in the U.S., increasing the risk of damage from backhoes, trench-diggers and shovels, according to an analysis by a network reliability committee of the Alliance for Telecommunications Industry Solutions. The number of outages on high-capacity fiber-optic lines in the U.S. more than doubled from 221 in 2010 to 487 last year, according to the Federal Communications Commission.

Fiber-optic cables form the spine of the Internet. A fiber bundle contains dozens of tiny glass fibers — each about the width of a human hair — that use light waves to transmit data. The fibers often are buried along existing rights of way for highways, railroads or pipelines. It is common for a telecommunications company to install the cables and then lease space on them to others.

That saves money for everyone involved. But it also means outages can affect a wide variety of services.

As early as 1995, the U.S. Commerce Department’s National Institute of Standards and Technology warned that the “power of optical fiber technology is diminishing the number of geographic transmission routes,” concentrating the flow of information and “resulting in an increase in network vulnerability.”

Since 2009, the U.S. Agriculture and Commerce departments have provided about $10 billion in grants and loans to expand broadband Internet access. The departments said recipients were encouraged but not required to build redundancies into their projects.

The FCC says about half the rural U.S. lacks access to high-speed Internet service. It plans to distribute about $20 billion over the next five years to support rural broadband. It does not require recipients to build network backup systems against outages.

The funding “is designed to expand broadband to as many rural Americans as possible while not increasing the cost of the program” to customers, FCC spokesman Mark Wigfield said.

The FCC recently increased its oversight of Internet providers by classifying them as “telecommunications services” that must operate in the public interest. But that doesn’t carry any new mandate for Internet network redundancies, because such backups aren’t required of phone companies, he said.

Some states have laws specifically barring the regulation of Internet service, and it’s outside the jurisdiction of many state utility regulatory agencies.

Washington state Rep. Jeff Morris, who represents the San Juan Islands and is chairman of the House Technology and Economic Development Committee, said lawmakers are hesitant to require redundant lines for fear they will lead to higher Internet and phone bills for their constituents. His colleagues have discussed taxing access to Internet services, but that is prohibited by federal law.

“It really spoils our ability to generate revenue to give better service and reliability to our constituents,” he said.

Some state officials are nonetheless trying to nudge Internet providers to develop backup plans.

“Dependability is premier to the Internet these days,” said Sandy Jones, a member of New Mexico’s Public Regulation Commission. “Redundancy — two paths out, three paths out — is really critical for businesses. Just think of restaurants, gas stations, all the things that shut down when there’s no Internet line.”

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Lieb reported from Jefferson City, Missouri.

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Follow David A. Lieb at https://twitter.com/DavidLieb and Felicia Fonseca at https://twitter.com/FonsecaAP .
Copyright 2015 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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Commentary

Doctors Seeing More Cases of Preventable Childhood Illnesses

OAKLAND POST — Physicians have said vaccine skepticism has expanded beyond childhood immunizations. Doctors also reported growing resistance to other preventive treatments.

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By Stacy M. Brown

Doctors across the United States say they are treating children for illnesses that routine vaccinations once made increasingly uncommon, raising concerns that years of declining immunization rates are beginning to reverse decades of public health progress.

Pediatricians have described seeing more cases of whooping cough, rotavirus infections, bacterial pneumonia and other potentially life-threatening illnesses that vaccines have long helped suppress. Some physicians reported treating conditions they had rarely encountered during their careers, while others said that growing vaccine hesitancy is changing how emergency rooms and hospitals care for children.

The reports come as measles outbreaks continue to spread across multiple states and vaccination coverage remains below federal public health targets.

Johns Hopkins University’s International Vaccine Access Center reported 2,077 confirmed measles cases nationwide as of May 29. Researchers warned that outbreaks reported across the country have raised concerns about continued transmission, additional hospitalizations and deaths, and the possible loss of the nation’s measles elimination status.

Public health experts have long viewed measles as a warning sign because of its ability to spread rapidly through communities with lower vaccination coverage. The New York Times reported that physicians increasingly fear the resurgence of measles may be followed by the return of other vaccine-preventable diseases.

Doctors say that is already happening.

Dr. Meghan Hofto, a pediatric hospitalist at the University of Alabama at Birmingham, said she has already treated roughly as many children with rotavirus this year as she saw during the previous decade. Rotavirus once caused tens of thousands of hospitalizations annually before vaccines sharply reduced its spread. None of the children she treated this year had been vaccinated.

Hofto also described caring for infants with pertussis, commonly known as whooping cough.

“It’s hard to know when they’re safe to go home,” Hofto told The Times.

The rise in whooping cough cases has been particularly striking. More than 28,000 cases were reported nationwide last year, compared with approximately 7,000 in 2023, according to figures cited by The Times. Many of the affected infants were too young to receive vaccinations themselves and relied on broader community protection to reduce their exposure.

Other doctors described similarly troubling cases.

Dr. Jessica Kirk, a pediatric hospitalist in Alabama, recently treated an unvaccinated toddler hospitalized with pneumonia caused by simultaneous infections of Haemophilus influenzae and Streptococcus pneumoniae. Vaccines exist to protect against both illnesses. The child required oxygen and antibiotics to recover.

Researchers at Johns Hopkins have been tracking vaccination trends nationwide and found continuing signs of vulnerability.

At the same time, vaccine policy has become increasingly contentious in state legislatures.

Johns Hopkins researchers reported that lawmakers across the country continue to introduce bills affecting childhood vaccination requirements, vaccine access and non-medical exemptions. Researchers also noted that state policies governing exemptions remain a significant factor in vaccination coverage and disease transmission risks.

Physicians have said vaccine skepticism has expanded beyond childhood immunizations. Doctors also reported growing resistance to other preventive treatments.

For doctors confronting the return of illnesses that vaccines once pushed to the margins of American medicine, the challenge is becoming increasingly personal.

“It just feels like you’re a tiny little boat with a giant tidal wave coming at you,” Dr. Erin Charles, a regional pediatric hospitalist at Seattle Children’s Hospital, told reporters. “And you might convince one family here and there.”

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Bay Area

How Is AI Affecting California? The State Wants You to Share Your Story

The program marks the first time the state has opened the platform to all Californians. State officials said the effort is designed to give residents a direct role in discussions about how AI should be regulated and used as the technology rapidly expands across industries.

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By Bo Tefu, California Black Media  

Gov. Gavin Newsom announced May 7 that California is expanding its Engaged California digital democracy initiative statewide, inviting residents to help shape future state policies on artificial intelligence (AI) and its impact on jobs and the economy.

The program marks the first time the state has opened the platform to all Californians. State officials said the effort is designed to give residents a direct role in discussions about how AI should be regulated and used as the technology rapidly expands across industries.

“We’ve got to be clear-eyed about this moment: AI is moving fast, bringing enormous opportunity, but also real risks,” Newsom said in a statement. “Californians deserve a seat at the table as we shape what’s to come.”

The initiative will roll out in two phases. Beginning immediately, Californians can sign up online to share how AI is affecting their work and communities and provide ideas for possible government action. Later this summer, a smaller group reflecting the state’s workforce demographics will participate in live discussions focused on developing policy recommendations.

State officials said the goal is to identify areas of agreement among Californians and provide policymakers with public feedback as the state develops future AI regulations and workforce strategies.

Engaged California is modeled after digital democracy programs used in Taiwan and is intended to encourage structured public discussion rather than social media-style debate. Officials described the effort as a form of “deliberative democracy” aimed at helping residents engage directly in state decision-making.

“The more Californians are engaged in the democratic process, the better able we’ll be to confront the challenges we face together,” said Nick Maduros, California Secretary of Government Operations, in a statement.

The statewide launch builds on two earlier pilot programs. One pilot gathered public input following the Los Angeles firestorms to help guide recovery efforts, while another collected ideas from state employees about improving government operations.

California has positioned itself as a national leader in AI policy and development. Since 2023, the Newsom administration has introduced initiatives focused on responsible AI use in government, cybersecurity protections, workforce training and regulations targeting risks such as deepfakes and AI-generated robocalls.

The state has also partnered with companies in Silicon Valley — including NVIDIA, Google, Adobe, IBM and Microsoft — to expand AI education and workforce training programs across California schools and universities.

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Activism

OP-ED: AB 1349 Puts Corporate Power Over Community

Since Ticketmaster and Live Nation merged in 2010, ticket prices have jumped more than 150 percent. Activities that once fit a family’s budget now take significant disposable income that most working families simply don’t have. The problem is compounded by a system that has tilted access toward the wealthy and white-collar workers. If you have a fancy credit card, you get “presale access,” and if you work in an office instead of a warehouse, you might be able to wait in an online queue to buy a ticket. Access now means privilege.

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Bishop Joseph Simmons, Senior Pastor, Greater St. Paul Baptist Church, Oakland
Bishop Joseph Simmons, Senior Pastor, Greater St. Paul Baptist Church, Oakland

By Bishop Joseph Simmons, Senior Pastor, Greater St. Paul Baptist Church, Oakland

As a pastor, I believe in the power that a sense of community can have on improving people’s lives. Live events are one of the few places where people from different backgrounds and ages can share the same space and experience – where construction workers sit next to lawyers at a concert, and teenagers enjoy a basketball game with their grandparents. Yet, over the past decade, I’ve witnessed these experiences – the concerts, games, and cultural events where we gather – become increasingly unaffordable, and it is a shame.

These moments of connection matter as they form part of the fabric that holds communities together. But that fabric is fraying because of Ticketmaster/Live Nation’s unchecked control over access to live events. Unfortunately, AB 1349 would only further entrench their corporate power over our spaces.

Since Ticketmaster and Live Nation merged in 2010, ticket prices have jumped more than 150 percent. Activities that once fit a family’s budget now take significant disposable income that most working families simply don’t have. The problem is compounded by a system that has tilted access toward the wealthy and white-collar workers. If you have a fancy credit card, you get “presale access,” and if you work in an office instead of a warehouse, you might be able to wait in an online queue to buy a ticket. Access now means privilege.

Power over live events is concentrated in a single corporate entity, and this regime operates without transparency or accountability – much like a dictator. Ticketmaster controls 80 percent of first-sale tickets and nearly a third of resale tickets, but they still want more. More power, more control for Ticketmaster means higher prices and less access for consumers. It’s the agenda they are pushing nationally, with the help of former Trump political operatives, who are quietly trying to undo the antitrust lawsuit launched against Ticketmaster/Live Nation under President Biden’s DOJ.

That’s why I’m deeply concerned about AB 1349 in its current form. Rather than reining in Ticketmaster’s power, the bill risks strengthening it, aligning with Trump. AB 1349 gives Ticketmaster the ability to control a consumer’s ticket forever by granting Ticketmaster’s regime new powers in state law to prevent consumers from reselling or giving away their tickets. It also creates new pathways for Ticketmaster to discriminate and retaliate against consumers who choose to shop around for the best service and fees on resale platforms that aren’t yet controlled by Ticketmaster. These provisions are anti-consumer and anti-democratic.

California has an opportunity to stand with consumers, to demand transparency, and to restore genuine competition in this industry. But that requires legislation developed with input from the community and faith leaders, not proposals backed by the very company causing the harm.

Will our laws reflect fairness, inclusion, and accountability? Or will we let corporate interests tighten their grip on spaces that should belong to everyone? I, for one, support the former and encourage the California Legislature to reject AB 1349 outright or amend it to remove any provisions that expand Ticketmaster’s control. I also urge community members to contact their representatives and advocate for accessible, inclusive live events for all Californians. Let’s work together to ensure these gathering spaces remain open and welcoming to everyone, regardless of income or background.

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