Bay Area

County Has Consumers’ Back on Pricing Inspections: Supervisors hear findings from Department of Agriculture, Weights and Measures

As the COVID-19 pandemic eased in 2022, local government inspectors who check the accuracy of pricing in the Marin County marketplace doubled the number of on-site inspections when compared with the previous year. The result was a 241% increase in items found overcharged to customers. In fact, there was a larger increase — 281% — in items found to be undercharged to customers.

Published

1 year ago

March 21, 2023

Oakland Post

Johanna Good, an inspector with Agriculture / Weights & Measures, checks volume accuracy at a service station pump.

San Rafael, CA – As the COVID-19 pandemic eased in 2022, local government inspectors who check the accuracy of pricing in the Marin County marketplace doubled the number of on-site inspections when compared with the previous year. The result was a 241% increase in items found overcharged to customers.

In fact, there was a larger increase — 281% — in items found to be undercharged to customers.

Those were some of the key figures mentioned in the new 2022 Marin County Consumer Protection Report, presented to the Marin County Board of Supervisors on March 7. Staff from the Marin County Department of Agriculture / Weights and Measures (AWMs) performed 12,537 inspections (up from 6,449 in 2021) at 387 businesses (up from 307) to ensure accuracy of measuring devices and checking the prices charged to consumers.

AWMs Inspector Raoul Wertz said there were 467 overcharged items discovered during unannounced routine inspections in 2022, up from 137 in 2021. Undercharged items went from 87 to 332.

The department responded to 41 customer inquiries, concerns, and complaints about Marin businesses, a 70% increase from the prior year. Complaints often involve retail overcharging, allegations of gas pumps “shorting” customers on fuel, or credit/debit card skimmers. The complaints are typically shared via a phone hotline – (415) 473-7888 – an email to staff, or an online form on the department’s website. Staff investigates complaints of posted prices not being honored or inability to view prices when a purchase is being rung up at the checkout stand.

Wertz also pointed out that 4.5% of all retail items randomly price-checked by inspectors in 2022 rang up at a higher price than posted. For instance, a grocery cart with 25 items likely includes one overcharge, he said.

“We attribute the increase in complaints in 2022 to consumers being more aware of prices in the wake of pandemic pricing and media coverage of price gouging,” Wertz said.

AWMs Assistant Director Scott Wise acknowledged that since the pandemic brick-and-mortar retail stores have faced significant challenges such as reduced sales, increased online competition, supply chain disruptions, inflation, and worker shortages. “In short, this has been an incredibly challenging time for businesses with many closing for good. Please remember to support our Marin County businesses by shopping locally whenever possible,” he said.

Weights and Measures inspectors urge consumers to shop with care, pay attention to posted prices and promotional offers, and always retain and check their receipts to ensure the correct price was paid for merchandise and services.

There were 226 notices of violation issued in the 2021-22 fiscal year to 169 local businesses. When AWMs inspectors find violations, businesses receive a notice of violation. If the violation is egregious or the business has repeatedly received the same type of violations, there would likely be a fine. The department’s goal is to gain compliance through education and outreach.

This marked the seventh consecutive year the AWMs staff produced a Consumer Protection Report. The department’s weights and measures inspection staff has only 2.3 full-time positions, but employees spent 4,599 hours serving the public’s interest by ensuring accuracy and equity in the marketplace and protecting the health and welfare of Marin residents.

Want to watch out for yourself and others more closely? There are helpful consumer tips on the Ag, Weights & Measures website.

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Oakland Post: Week of April 24 – 30, 2024

The printed Weekly Edition of the Oakland Post: Week of April 24 – 30, 2024

Published

2 days ago

April 26, 2024

Oakland Post

To enlarge your view of this issue, use the slider, magnifying glass icon or full page icon in the lower right corner of the browser window.

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Alameda County

DA Pamela Price Stands by Mom Who Lost Son to Gun Violence in Oakland

Last week, The Post published a photo showing Alameda County District Attorney Pamela Price with Carol Jones, whose son, Patrick DeMarco Scott, was gunned down by an unknown assailant in 2018.

Published

5 days ago

April 22, 2024

Oakland Post

District Attorney Pamela Price with Carol Jones

Publisher’s note: Last week, The Post published a photo showing Alameda County District Attorney Pamela Price with Carol Jones, whose son, Patrick DeMarco Scott, was gunned down by an unknown assailant in 2018. The photo was too small for readers to see where the women were and what they were doing. Here we show Price and Jones as they complete a walk in memory of Scott. For more information and to contribute, please contact Carol Jones at 510-978-5517 at morefoundation.help@gmail.com. Courtesy photo.

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Bay Area

State Controller Malia Cohen Keynote Speaker at S.F. Wealth Conference

California State Controller Malia Cohen delivered the keynote speech to over 50 business women at the Black Wealth Brunch held on March 28 at the War Memorial and Performing Arts Center at 301 Van Ness Ave. in San Francisco. The Enterprising Women Networking SF Chapter of the American Business Women’s Association (ABWA) hosted the Green Room event to launch its platform designed to close the racial wealth gap in Black and Brown communities.

Published

1 week ago

April 20, 2024

Oakland Post

American Business Women’s Association Vice President Velma Landers, left, with California State Controller Malia Cohen (center), and ABWA President LaRonda Smith at the Enterprising Women Networking SF Chapter of the ABWA at the Black Wealth Brunch.

By Carla Thomas

The Enterprising Women Networking SF Chapter of the American Business Women’s Association (ABWA) hosted the Green Room event to launch its platform designed to close the racial wealth gap in Black and Brown communities.

“Our goal is to educate Black and Brown families in the masses about financial wellness, wealth building, and how to protect and preserve wealth,” said ABWA San Francisco Chapter President LaRonda Smith.

ABWA’s mission is to bring together businesswomen of diverse occupations and provide opportunities for them to help themselves and others grow personally and professionally through leadership, education, networking support, and national recognition.

“This day is about recognizing influential women, hearing from an accomplished woman as our keynote speaker and allowing women to come together as powerful people,” said ABWA SF Chapter Vice President Velma Landers.

More than 60 attendees dined on the culinary delights of Chef Sharon Lee of The Spot catering, which included a full soul food brunch of skewered shrimp, chicken, blackened salmon, and mac and cheese.

Cohen discussed the many economic disparities women and people of color face. From pay equity to financial literacy, Cohen shared not only statistics, but was excited about a new solution in motion which entailed partnering with Californians for Financial Education.

“I want everyone to reach their full potential,” she said. “Just a few weeks ago in Sacramento, I partnered with an organization, Californians for Financial Education.

“We gathered 990 signatures and submitted it to the [California] Secretary of State to get an initiative on the ballot that guarantees personal finance courses for every public school kid in the state of California.

“Every California student deserves an equal opportunity to learn about filing taxes, interest rates, budgets, and understanding the impact of credit scores. The way we begin to do that is to teach it,” Cohen said.

By equipping students with information, Cohen hopes to close the financial wealth gap, and give everyone an opportunity to reach their full financial potential. “They have to first be equipped with the information and education is the key. Then all we need are opportunities to step into spaces and places of power.”

Cohen went on to share that in her own upbringing, she was not guided on financial principles that could jump start her finances. “Communities of color don’t have the same information and I don’t know about you, but I did not grow up listening to my parents discussing their assets, their investments, and diversifying their portfolio. This is the kind of nomenclature and language we are trying to introduce to our future generations so we can pivot from a life of poverty so we can pivot away and never return to poverty.”

Cohen urged audience members to pass the initiative on the November 2024 ballot.

“When we come together as women, uplift women, and support women, we all win. By networking and learning together, we can continue to build generational wealth,” said Landers. “Passing a powerful initiative will ensure the next generation of California students will be empowered to make more informed financial decisions, decisions that will last them a lifetime.”