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Lost, Stolen, Broken: TSA Pays Millions for Bag Claims

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In this Dec. 1, 2013 file photo, travelers walk through terminal 3 baggage claim at O'Hare International airport in Chicago. The Department of Transportation on Monday, May 4, 2015 said that airline net income fell to $7.5 billion in 2014 from $12.2 billion in 2013. Airlines collected $3.5 billion in bag fees, a 5 percent increase over 2013. (AP Photo/Nam Y. Huh, File)

In this Dec. 1, 2013 file photo, travelers walk through terminal 3 baggage claim at O’Hare International airport in Chicago. (AP Photo/Nam Y. Huh, File)

 

(USA Today) – The Transportation Security Administration paid passengers $3 million over the last five years for claims that airport security screeners broke, lost or stole their luggage or items inside, according to a review of about 50,000 complaints.

After investigating to determine if TSA or its agents were responsible, the agency approved or settled with passengers in about 15,000 cases – nearly 1 out of 3 claims filed from 2010 to 2014. Payments ranged from a few bucks for missing food or medicine to several thousand dollars for jewelry, electronics and other items passengers said were broken or disappeared in TSA’s hands.

The nation’s 30 busiest airports accounted for about two-thirds of all paid claims and about the same share of the government settlement payments. While John F. Kennedy International Airport in New York topped the list with 857 paid claims and Los Angeles International was next at 791, that’s largely a result of the many millions more passengers’ TSA screens there.

Among the 30 top airports, once adjusted by the number of people served, the share of passengers who filed claims – and got paid – was highest at Dulles International in Washington and Orlando International in the 2010 to 2014 time frame. Smaller airports were not immune to the problem. At Reno/Tahoe International, TSA approved 120 passengers’ claims over five years – about the same as much larger airports including Chicago Midway, Nashville and Detroit.

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Oakland Post: Week of April 1 – 7, 2026

The printed Weekly Edition of the Oakland Post: Week of April 1 – 7, 2026

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Oakland Post: Week of March 18 – 24, 2026

The printed Weekly Edition of the Oakland Post: Week of March 18 – 24, 2026

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Financial Wellness and Mental Health: Managing Money Stress in College 

While everyone’s financial situation is unique, several common sources of stress have the potential to strain your financial health. These include financial and economic uncertainty, existing debts, unexpected expenses, and mental or physical health changes. Financial stress may differ from situation to situation, but understanding the factors contributing to yours may help you begin to craft a plan for your unique circumstances. 

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Sponsored by JPMorganChase

As a college student, managing financial responsibilities can be stressful.

If you’ve found yourself staying up late thinking about your finances or just feeling anxious overall about your financial future, you’re not alone. In one survey, 78% of college students who reported financial stress had negative impacts on their mental health, and 59% considered dropping out. While finances can impact overall stress, taking steps to manage your finances can support your mental, emotional and physical well-being.

When it comes to money, the sources of stress may look different for each student, but identifying the underlying causes and setting goals accordingly may help you feel more confident about your financial future.

Consider these strategies to help improve your financial wellness and reduce stress.

Understand what causes financial stress

While everyone’s financial situation is unique, several common sources of stress have the potential to strain your financial health. These include financial and economic uncertainty, existing debts, unexpected expenses, and mental or physical health changes. Financial stress may differ from situation to situation, but understanding the factors contributing to yours may help you begin to craft a plan for your unique circumstances.

2. Determine your financial priorities

Start by reflecting on your financial priorities. For students this often includes paying for school or paying off student loans, studying abroad, saving for spring break, building an emergency fund, paying down credit card debt or buying a car. Name the milestones that are most important to you, and plan accordingly.

3. Create a plan and stick to it

While setting actionable goals starts you on the journey to better financial health, it’s essential to craft a plan to follow through. Identifying and committing to a savings plan may give you a greater sense of control over your finances, which may help reduce your stress. Creating and sticking to a budget allows you to better track where your money is going so you may spend less and save more.

4. Pay down debt

Many students have some form of debt and want to make progress toward reducing their debt obligations. One option is the debt avalanche method, which focuses on paying off your debt with the highest interest rate first, then moving on to the debt with the next-highest interest rate. Another is the debt snowball method, which builds momentum by paying off your smallest debt balance, and then working your way up to the largest amounts.

5. Build your financial resilience

Some financial stress may be inevitable, but building financial resilience may allow you to overcome obstacles more easily. The more you learn about managing your money, for instance, the more prepared you’ll feel if the unexpected happens. Growing your emergency savings also may increase resilience since you’ll be more financially prepared to cover unexpected expenses or pay your living expenses.

6. Seek help and support 

Many colleges have resources to help students experiencing financial stress, like financial literacy courses or funds that provide some assistance for students in need. Talk to your admissions counselor or advisor about your concerns, and they can direct you to sources of support. Your school’s counseling center can also be a great resource for mental health assistance if you’re struggling with financial stress.

The bottom line

Financial stress can affect college students’ health and wellbeing, but it doesn’t have to derail your dreams. Setting smart financial goals and developing simple plans to achieve them may help ease your stress. Revisit and adjust your plan as needed to ensure it continues to work for you, and seek additional support on campus as needed to help keep you on track.

 JPMorgan Chase Bank, N.A. Member FDIC

© 2026 JPMorgan Chase & Co.

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