Business

Airlines Try to Save Time with Speedier Boarding Process

Published

11 years ago

June 2, 2015

In this Nov. 13, 2014 file photo, Southwest Airlines passengers board an early morning originator flight for departure from a gate at Love Field in Dallas. Southwest Airlines wants to reduce complaints that families cant find seats together because flights are so crowded. (AP Photo/LM Otero, File)

DAVID KOENIG, AP Airlines Writer

DALLAS (AP) — Airlines are trying to save time by speeding up a part of flying that creates delays even before the plane leaves the gate: the boarding process.

This summer travel season, Delta plans to preload carry-on bags above passengers’ seats on some flights. Southwest wants to get families seated together more quickly.

Airlines have tinkered with different boarding systems almost since the days of Orville and Wilbur Wright, who tossed a coin to decide who would fly first aboard their biplane. Plenty of people have offered ideas for improvement, but no perfect method has ever emerged.

Most airlines let first-class and other elite customers board first. After that, some carriers fill the rear rows and work toward the front. Others fill window seats and work toward the aisle. Some use a combination of the two. Airlines have also tried other tricks, like letting people board early if they do not have aisle-clogging carry-on bags.

It’s not trivial stuff. With many flights full, anxious passengers know that boarding late means there might not be any room left in the overhead bin.

And it matters to the airlines. Slow boarding creates delays, which mean missed connections, unhappy customers and extra costs.

Researchers from Northern Illinois University once figured that every extra minute that a plane stands idle at the gate adds $30 in costs. About 1 in 4 U.S. flights runs at least 15 minutes late. Multiply that by thousands of flights each day, and it quickly adds up for the industry.

Delta’s Early Valet service will offer to have airline employees take carry-on bags at the gate and put them in the bins above assigned seats. The airline wants to see if its own workers can load the bins faster than passengers.

The service began Monday on about two dozen flights, and that number is expected to rise steadily during June, Delta spokeswoman Morgan Durrant said.

Early Valet will be offered through August on some departures from Delta’s busiest airports — Atlanta, New York, Los Angeles, Detroit, Minneapolis, Salt Lake City and Seattle.

It will be available only on flights that typically have a high number of vacationers. Presumably, business travelers know how to board a plane efficiently. Specially tagged bags will be stowed on the plane before boarding begins, Durrant said.

Delta tested the process last summer in Atlanta and Los Angeles and saw some reduction in boarding time, Durrant said.

Gary Leff, co-founder of frequent-flier website MilePoint, said the service will be the biggest help to passengers in the final boarding groups — the ones most likely to find the overhead bins full. Their bags will go in the cabin instead of being gate-checked as cargo.

“This has the potential to come across as a nice, high-end service,” Leff said, “but I’m skeptical that it will go mainstream” because of labor costs.

Southwest Airlines wants to reduce complaints that families can’t find seats together because flights are so crowded.

Unlike most airlines, Southwest does not offer assigned seats. Instead, passengers line up at the gate by group — first “A,” then “B” and finally “C” — and pick their seat once they are on the plane. The system lets families board together after the “A” group, but only with children up to 4. Some families pay extra for priority boarding to improve their odds.

Flight attendants often have to ask other passengers to move to accommodate older children or families that don’t get to the gate on time. That usually works, said Teresa Laraba, a senior vice president who oversees customer service, but Southwest recently tested expanding family boarding to include children up to 6, 8 or 11.

“We’ve always tried to finesse it,” Laraba said, but the test is designed to see “if there is a tweak that would improve the overall experience for everyone.”

The airline is now surveying customers and expects to make a decision in a few weeks, she said.

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Arts and Culture

IN MEMORIAM: Oakland Dance Legend Reginald Ray-Savage, 67

Savage lived his life as tribute to the teachers who had shared their wisdom on art and life with him. With a palpably genuine enthusiasm and desire to bring out the best in people, and pass the torch to the next generation, he poured into his students, as his teachers and mentors had into him. His infectious energy, love of life, and generosity of spirit inspired countless souls, both inside and outside the dance studio.

Published

2 hours ago

June 24, 2026

Oakland Post

Reginald Ray-Savage brought the old-school teaching techniques he learned in the Katherine Dunham Dance Company to the youth at the Oakland School for the Arts in 2003. Courtesy photo.

Special to The Post

Reginald Ray-Savage – dancer, choreographer, and beloved teacher, mentor, and inspiration to many – passed away on May 17. The Oakland School for the Arts dance instructor was 67.

Born Reginald Ray, Jr. in St. Louis, Missouri, on Sept. 5, 1958, he formally adopted the name ‘Savage,’ to honor the great Archie Savage, his mentor at Katherine Dunham’s Performing Arts Training Center where his dance training journey began in East St. Louis, Illinois.

He soon started dancing professionally with Katherine Dunham Dance Company, making dance a way of life. His grit, tenacity, and notorious work ethic brought him scholarships to train at multiple prestigious dance institutions, including The Ailey School (NYC) and Ruth Page School of Dance (Chicago), under the direction of acclaimed ballet instructor Larry Long and Dolores Lipinski-Long.

He danced with several companies including Joel Hall Dance Company, Ruth Page Ballet Chicago, Lyric Opera, Chicago City Ballet, American Festival Ballet, and touring productions of “Music Man” and “A Chorus Line”.

In 1989, Savage moved to Oakland where he started teaching seven days a week, amassing a devoted following that was attracted to his no-nonsense, impassioned, and effective old-school teaching style.

In 1992, at the insistence of his committed core of students, he founded Savage Jazz Dance Company (SJDC). Over a span of 30 years, Savage produced more than 100 original works, and tour SJDC nationally and internationally, performing at Casa del Jazz in Rome to a packed house and rave reviews—the first dance company to receive such an invitation.

Savage built SJDC into one of the Bay Area’s most respected dance companies, creating a signature style known for its combination of disciplined training, blended with rich artistic musical expression, and raw energy.

In 2003, Savage joined the Oakland School for the Arts as chair of the School of Dance. Over the next two decades, he created, built, and maintained a strong dance program, recognized, and respected by other dance institutions for forging well-trained and resilient dancers and human beings.

The depth of Savage’s tough love and care, and the skill of his teaching and mentoring are reflected in the careers of his students who have gone on to dance with the San Francisco Ballet, Martha Graham Dance Company, Mark Morris Dance Group, Janet Jackson, Ariana Grande, and companies across the globe.

Mark Kitaoka, a photographer hired by Savage in 2016, posted a living eulogy on the dance instructor.

“When I see the self-pride he builds in his students I am constantly impressed that people like Savage still exist in our ‘meme’ society,” Kitaoka wrote. “The kids he mentors are fiercely loyal to one another and I’m certain his methods teach each of those kids to put aside social status, race and gender and is replaced by solid loyalty for other souls.

“What Savage contributes to our world cannot be completely summed up in a few meager paragraphs but can be seen in the countless lives of those he has touched. Because of him, our world, and the world of the future is both a richer and better place.

Reginald Ray-Savage will forever be missed, remembered, and lovingly quoted. He is survived by his beloved wife, Alison Hurley, his sister, Sonia, and his brothers, Pierre, and Andre. May his inextinguishable spirit and impact live on in all the lives he touched.

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Activism

NCBW-OBAC Champions Black Women Entrepreneurs at Business en Blaque Expo

Aspiring entrepreneurs, small business owners, and financial professionals gathered for a day of education, networking, and community engagement. Participants attended workshops and panel discussions covering Business Literacy 101, wealth-building strategies, and entrepreneurship fundamentals.

Published

2 hours ago

June 24, 2026

Oakland Post

NCBW OBAC President Shari Wooldridge, moderator Jennifer Hammock, Eva Allen of Full Belly Bakery, Samantha Wise of Tip Top Shape, Ashley Harvey of Phoenix AI, Michelle McQueen, owner of Town Fare and Lucy Blue, at the "Business en Blaque” Entrepreneurship Workshop and Small Business Expo at Oakland's Executive Inn & Suites. Photo by Carla Thomas.

By Carla Thomas

The National Coalition of 100 Black Women, Inc., Oakland Bay Area Chapter (NCBW-OBAC) strengthened its commitment to economic empowerment through its 2026 Sisternomics initiative, offering free financial literacy and entrepreneurship resources aimed at advancing financial independence among Black women.

As part of the initiative, the “Business en Blaque” Entrepreneurship Workshop and Small Business Expo was held Saturday, May 23, at the Executive Inn & Suites in Oakland.

Aligned with the national theme “Resilient. Resourceful. Ready.,” the event highlighted NCBW-OBAC’s ongoing efforts to close economic gaps and expand opportunities for Black women.

One featured session, moderated by Jennifer Hammock, included panelists Eva Allen of Full Belly Bakery, Samantha Wise of Tip Top Shape, Ashley Harvey of Phoenix AI, and Michelle McQueen, owner of Town Fare and Lucy Blue. Panelists shared candid insights on their business journeys, including both successes and challenges.

McQueen and Blue emphasized the importance of maintaining clear financial records. “It’s important to know where you stand financially so you can make adjustments when necessary,” she said.

Ashley Harvey of Phoenix AI encouraged entrepreneurs to leverage AI tools such as ChatGPT and Claude to streamline operations and save time. She also stressed the importance of consistency in marketing. “Just put it out there. We’ve got to get over ourselves,” she said, noting that pre-scheduling social media posts can improve efficiency.

Wise echoed that sentiment, highlighting the value of consistent engagement. “I post two to three times a day because people want to be engaged, and your post doesn’t have to be perfect,” she said. She also shared that her faith continues to guide her work and purpose.

Allen spoke to the role of passion and community in entrepreneurship. “Baking is my passion, and it’s great to build community,” she said.

In addition to educational sessions, the Small Business Expo showcased local Black-owned businesses, creating a platform for visibility and support. The event fostered meaningful connections among attendees, speakers, and vendors.

Anita Russell of Working Solutions provided guidance on accessing capital, encouraging entrepreneurs to be prepared and intentional. “Do your homework, know your ‘why,’ and do not marginalize each other,” she said.