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What You Should Know About the New 9-8-8 Suicide Prevention Line

The number “9-8-8 is now active across the United States. This new, shorter phone number will make it easier for people to remember and access mental health crisis services,” the hotline’s website reads.

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When the 9-8-8 hotline launched, Gov. Gavin Newsom’s office tweeted “help is closer than you think” before tweeting the new number.
When the 9-8-8 hotline launched, Gov. Gavin Newsom’s office tweeted “help is closer than you think” before tweeting the new number.

By Aldon Thomas Stiles, California Black Media

On July 16, the National Suicide Prevention Lifeline hotline officially became the 988 Suicide & Crisis Lifeline.

The service also launched a new quick dial hotline number for California residents. Californians can now call or text 9-8-8 any time of day, seven days a week, to reach trained counselors who can help with mental health or substance abuse crises.

Didi Hirsch Mental Health Services, a Los Angeles-based mental health services provider and a leader in whole-person mental health care and suicide prevention for nearly 80 years and the Substance Abuse and Mental Health Services Administration (SAMHSA) were the two organizations central to implementing the new hotline.

The number “9-8-8 is now active across the United States. This new, shorter phone number will make it easier for people to remember and access mental health crisis services,” the hotline’s website reads.

Formed in 2005 and led by SAMHSA, the hotline has over 200 crisis centers that callers are routed based on their area code.

When the 9-8-8 hotline launched, Gov. Gavin Newsom’s office tweeted “help is closer than you think” before tweeting the new number.

Aside from rhetoric promising a commitment to mental health, Newsom proposed $7.5 million for one-time startup costs and $6 million in ongoing funding for the 9-8-8 hotline. In this year’s state budget, $1.4 billion is proposed for mobile crisis teams to serve people with Medi-Cal health coverage.

The previous number for the National Suicide Prevention Lifeline, (800) 273-8255, will still be available for an unspecified amount of time.

Jennifer Christian-Herman, from Blue Shield of California, believes that the change to 9-8-8 is a “powerful indication of how seriously we’re taking suicide and mental health as a country.”

Christian-Herman said that the 9-8-8 phone/text line will “help save many lives.”

One of the goals of this quick-dial hotline number is to divert people in crisis to mental health specialists as opposed to going through the 9-1-1 emergency line and potentially dealing with responders who might not be as equipped to address mental health related episodes.

California has alternative options for people suffering from a crisis but who do not feel like they are at the point of committing suicide.

One such alternative is California’s mental health “warm line.” Operated by CalHOPE and the Mental Health Association of San Francisco, the service is designed to assist people in non-emergency situations.

The peer-run warm line (Call 855-845-7415 to speak to a counselor) began in 2014 and has received over 185,000 calls since 2019, according to the Mental Health Association of San Francisco

This organization is currently looking to secure annual funding for this program through 2027.

“We provide assistance via phone and web chat on a nondiscriminatory basis to anyone in need,” the organization’s website reads. “Some concerns callers share are challenges with interpersonal relationships, anxiety, pain, depression, finances, alcohol/drug use, etc.”

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Oakland Post: Week of February 25 – March 3, 2026

The printed Weekly Edition of the Oakland Post: Week of – February 25 – March 3, 2026

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Chase Oakland Community Center Hosts Alley-Oop Accelerator Building Community and Opportunity for Bay Area Entrepreneurs

Over the past three years, the Alley-Oop Accelerator has helped more than 20 Bay Area businesses grow, connect, and gain meaningful exposure. The program combines hands-on training, mentorship, and community-building to help participants navigate the legal, financial, and marketing challenges of small business ownership.

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Bay Area entrepreneurs attend the Alley-Oop Accelerator, a small business incubation program at Chase Oakland Community Center. Photo by Carla Thomas.
Bay Area entrepreneurs attend the Alley-Oop Accelerator, a small business incubation program at Chase Oakland Community Center. Photo by Carla Thomas.

By Carla Thomas

The Golden State Warriors and Chase bank hosted the third annual Alley-Oop Accelerator this month, an empowering eight-week program designed to help Bay Area entrepreneurs bring their visions for business to life.

The initiative kicked off on Feb. 12 at Chase’s Oakland Community Center on Broadway Street, welcoming 15 small business owners who joined a growing network of local innovators working to strengthen the region’s entrepreneurial ecosystem.

Over the past three years, the Alley-Oop Accelerator has helped more than 20 Bay Area businesses grow, connect, and gain meaningful exposure. The program combines hands-on training, mentorship, and community-building to help participants navigate the legal, financial, and marketing challenges of small business ownership.

At its core, the accelerator is designed to create an ecosystem of collaboration, where local entrepreneurs can learn from one another while accessing the resources of a global financial institution.

“This is our third year in a row working with the Golden State Warriors on the Alley-Oop Accelerator,” said Jaime Garcia, executive director of Chase’s Coaching for Impact team for the West Division. “We’ve already had 20-plus businesses graduate from the program, and we have 15 enrolled this year. The biggest thing about the program is really the community that’s built amongst the business owners — plus the exposure they’re able to get through Chase and the Golden State Warriors.”

According to Garcia, several graduates have gone on to receive vendor contracts with the Warriors and have gained broader recognition through collaborations with JPMorgan Chase.

“A lot of what Chase is trying to do,” Garcia added, “is bring businesses together because what they’ve asked for is an ecosystem, a network where they can connect, grow, and thrive organically.”

This year’s Alley-Oop Accelerator reflects that vision through its comprehensive curriculum and emphasis on practical learning. Participants explore the full spectrum of business essentials including financial management, marketing strategy, and legal compliance, while also preparing for real-world experiences such as pop-up market events.

Each entrepreneur benefits from one-on-one mentoring sessions through Chase’s Coaching for Impact program, which provides complimentary, personalized business consulting.

Garcia described the impact this hands-on approach has had on local small business owners. He recalled one candlemaker, who, after participating in the program, was invited to provide candles as gifts at Chase events.

“We were able to help give that business exposure,” he explained. “But then our team also worked with them on how to access capital to buy inventory and manage operations once those orders started coming in. It’s about preparation. When a hiccup happens, are you ready to handle it?”

The Coaching for Impact initiative, which launched in 2020 in just four cities, has since expanded to 46 nationwide.

“Every business is different,” Garcia said. “That’s why personal coaching matters so much. It’s life-changing.”

Participants in the 2026 program will each receive a $2,500 stipend, funding that Garcia said can make an outsized difference. “It’s amazing what some people can do with just $2,500,” he noted. “It sounds small, but it goes a long way when you have a plan for how to use it.”

For Chase and the Warriors, the Alley-Oop Accelerator represents more than an educational initiative, it’s a pathway to empowerment and economic inclusion. The program continues to foster lasting relationships among the entrepreneurs who, as Garcia put it, “build each other up” through shared growth and opportunity.

“Starting a business is never easy, but with the right support, it becomes possible, and even exhilarating,” said Oscar Lopez, the senior business consultant for Chase in Oakland.

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Oakland Post: Week of February 18 – 24, 2026

The printed Weekly Edition of the Oakland Post: Week of – February 18 – 24, 2026

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