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Tenants Protest Management Practices at New Oakland Veteran Housing

During visits this month, this reporter found the doors to common areas at Embark locked. When residents tried to open these doors, they were unsuccessful, with the exception of a second-floor balcony, which residents claim was recently reopened. That area was overgrown with weeds. Lyons stated the companies are now looking for a landscape vendor to clean up that area.

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Tenants Deidre Robinson (left) and Sergeant First Class Rodney B. Burton (right) sit on the second-floor balcony of Embark Apartments, a recently opened affordable housing complex for veterans. The area is overgrown with weeds. Photo by Zack Haber.
Tenants Deidre Robinson (left) and Sergeant First Class Rodney B. Burton (right) sit on the second-floor balcony of Embark Apartments, a recently opened affordable housing complex for veterans. The area is overgrown with weeds. Photo by Zack Haber.

By Zack Haber

Since March of last year, tenants at Embark, an affordable apartment complex for veterans in Downtown Oakland, have been demanding that the companies that oversee and own their buildings address safety and habitability issues and provide residents with respectful management that is free of harassment.

“It’s such a nice building,” said tenant Deidre Robinson. “But they’re actively destroying it, and I don’t understand why.”

Robinson, along with most of her neighbors living in the 63-unit Veterans Affairs (VA) subsidized apartment complex that opened in early 2020, is a Black veteran. While Embark is publicly funded, it is privately owned and operated.

The San Francisco-based John Stewart Company, which oversees 372 buildings in California, serves as property manager while the Berkeley based non-profit, Resources for Community Development (RCD), owns the building. In addition to Embark, RCD owns 59 other affordable Bay Area properties.

After a period of homelessness and struggling with severe depression, Robinson has used VA services to secure stable employment and what she calls her “forever home” at Embark. Her new apartment made her “super happy” at first, but she no longer feels safe there.

She says she regularly encounters people who don’t live at Embark but enter the complex without permission.

“I take mace when I go to the laundry room,” said Robinson, “because I find hostile people there who don’t want to let me wash my clothes when they’re sleeping there.”

According to Robinson, she often finds human feces and urine in halls and stairways and her packages often go missing. She suspects people who break in are responsible for these problems and says management won’t investigate to find who is responsible, even though the complex contains security cameras in all common areas.

In an email representing a collaborative response from John Stewart Company and RCD, Communications and Marketing Director Lauren Lyons wrote that the companies “are aware of some incidents of loitering, package theft and public urination,” but that their staff “confront non-residents, monitor our security systems to prevent theft as much as possible, and have frequent janitorial/cleaning schedules.”

She also wrote they “provide footage to the local police whenever they conduct an investigation.”

During a tour of Embark that a tenant named Sergeant First Class (SFC) Rodney B Burton hosted on a weekday afternoon of this month, this reporter encountered food scraps on sticky dusty hallway floors while what appeared to be human feces lay in a stairway. A person walked through Embark’s unlocked front door who apologized and immediately left when SFC Burton confirmed he wasn’t a resident.

During nighttime visits, this reporter found a side fire exit door unlocked at Embark, allowing easy entrance to the building from the street.

In late 2020 and early 2021, Embark tenants began to organize to collectively address problems. They’ve sent two letters to John Stewart Company and RCD to express their grievances and list demands. In the first letter, sent in March 2021, they announced the formation of the Embark Veterans Tenants Association and wrote that “though our building is new…profit is being put before us tenants.”

They demanded that “all outstanding rent be zeroed out” due to the COVID-19 pandemic and asked that management regularly give rent and utility receipts to tenants so they can better keep track of their finances and hold the companies accountable for any errors. The demands related to finances came, in part, due to residents receiving notices they felt constituted harassment and intimidation.

“I’ve been harassed by managers” said SFC Burton, “and they intimidated some other veterans that constructively evicted themselves, even though there’s a moratorium on evictions.”

This reporter obtained two Notice to Pay Rent or Quit letters that John Stewart Company had sent to residents in August and July of 2020 which stated, “If you fail to either pay the total amount of rent due in full or return possession of the premises…you may be evicted.”

According to SFC Burton, a few of his neighbors felt intimidated and left after receiving such notices demanding payment that they couldn’t pay. At that time though, as well as now, an Oakland based eviction moratorium would have prevented John Stewart Company or RCD from winning any eviction case at Embark against a tenant for nonpayment of rent.

In an email to this reporter, Lyons, the companies’ spokesperson, wrote that in 2020 “Property managers sent notices to all RCD residents who had an unpaid balance on their account,” and also stated such notices included information about rental assistance. None of the notices from 2020 this reporter saw contained such info, but one notice from summer of last year listed contact info for agencies that help with rental assistance.

According to Oliver Yan, who worked as Resident Services Coordinator at Embark from its opening till fall of last year, the companies weren’t helping tenants’ efforts to secure rent relief during his tenure.

“I would actually argue they were working against those efforts,” Yan said.

Yan claims that the bulk of his job had been trying to get Embark tenants rent relief funds, but the process was “extremely frustrating,” in large part due to John Stewart Company’s “bad accounting practices.” Yan needed accurate accounting information to help tenants secure rent relief but often couldn’t obtain it due to the management and ownership’s resistance.

“John Stewart Company was actively fighting me,” he said, “and RCD was not helping.”

According to Embark tenants, accounting problems persist. On March 31, 24 members of Embark’s tenant union sent another letter of demands to the companies. Residents asked for full rent and utility receipts from March 2020 till the present time, which they say they still haven’t received. California Code of Civil Procedure requires any property owner to provide receipts to tenants for rent payments.

Additionally, Embark tenants objected in their March 31 letter to “community spaces,” such as shared social rooms and balconies, being “inaccessible for residents for the last two years,” even though they’d seen management using them.

According to Lyons “common areas are not currently closed” but had been closed “during the height of the pandemic.”

During visits this month, this reporter found the doors to common areas at Embark locked. When residents tried to open these doors, they were unsuccessful, with the exception of a second-floor balcony, which residents claim was recently reopened. That area was overgrown with weeds. Lyons stated the companies are now looking for a landscape vendor to clean up that area.

Tenants at Embark had formed their union in early 202, affiliating with Bay Area Tenants and Neighborhood Councils, a tenant union with over 500 members, also known as Bay Area TANC.

TANC and Embark residents held BBQs to help spread the word about tenant organizing. According to SFC Burton, over 40 people are now meeting every month to organize about Embark tenant issues, and they’ve had success getting rent and utility relief for many Embark residents.

“It’s been really fun to work with TANC, and efficient,” said SFC Burton. “Without organizing, I don’t even want to think about what would have happened.”

Juleon Robinson, a TANC member who has been organizing at the complex, feels he’s learned a lot from Embark tenants.

“I’ve learned about patience,” he said. “[SFC Burton] knows everyone in that building, and he’s checking in with them all the time. Relationships are so important for organizing.”

Embark is not the only John Stewart Company/RCD building where tenants have been organizing. Tenants at Fox Courts, a nearby complex with 80 apartments for low-income tenants, which John Stewart Company manages, and RCD owns, have also unionized, affiliating last year with TANC and forming the Fox Courts Tenant Council.

Fox Courts tenant Annie Coffin was motivated to organize because, while she had been happy when she moved into the then new complex in 2009, she thinks conditions at Fox Courts have worsened.

“When I first moved in this place was nice,” said Coffin. “But now you have to argue with management to get the base minimum of upkeep.”

Some of Coffin’s complaints about Fox Courts echo those at Embark. She says people break in and defecate or vomit in common areas. Packages go missing, and she says management and ownership don’t do anything to stop it. She’s also complained that management harassed her neighbors and those who visit her. In November 2021, Fox Court Tenant Council wrote a letter, which 36 tenants signed, demanding “regular maintenance of common space, immediate habitability repairs” and “accountable available and respectful management.” In April of this year, the union made 15 specific demands in another letter.

Unlike at Embark, John Stewart Company and RCD did formally respond to the Fox Courts letters. Lyons says the company has also “recently met with 23 [Fox Courts] households who attended a resident meeting.” According to Fox Court tenants, the companies have corrected some, but not all, of their concerns.

Meanwhile, at Embark, Deidre Robinson hopes John Stewart Company and RCD address the problems there and treat the complex “like the blessing that it is.”

“We just want someone who cares who comes in and out of the building,” she said, “and why they can’t open up the community rooms is beyond me. It’s almost like John Stewart Company is unaware this is a complex full of veterans.”

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Activism

Discrimination in City Contracts

The report was made public by Councilmember Carroll Fife, who brought it this week to the Council’s Life Enrichment Committee, which she chairs. Councilmembers, angry at the conditions revealed, unanimously approved the informational report, which is scheduled to go to an upcoming council meeting for discussion and action. The current study covers five years, 2016-2021, roughly overlapping the two tenures of Libby Schaaf, who served as mayor from January 2015 to January 2023.

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Dr. Eleanor Ramsey (top, left) founder, and CEO of Mason Tillman Associates, which conducted the study revealing contract disparities, was invited by District 3 Councilmember Carroll Fife (top center) to a Council committee meeting attended by Oakland entrepreneur Cathy Adams (top right) and (bottom row, left to right) Brenda Harbin-Forte, Carol Wyatt, and councilmembers Charlene Wang and Ken Houston. Courtesy photos.
Dr. Eleanor Ramsey (top, left) founder, and CEO of Mason Tillman Associates, which conducted the study revealing contract disparities, was invited by District 3 Councilmember Carroll Fife (top center) to a Council committee meeting attended by Oakland entrepreneur Cathy Adams (top right) and (bottom row, left to right) Brenda Harbin-Forte, Carol Wyatt, and councilmembers Charlene Wang and Ken Houston. Courtesy photos.

Disparity Study Exposes Oakland’s Lack of Race and Equity Inclusion

Part 1

By Ken Epstein

A long-awaited disparity study funded by the City of Oakland shows dramatic evidence that city government is practicing a deeply embedded pattern of systemic discrimination in the spending of public money on outside contracts that excludes minority- and woman-owned businesses, especially African Americans.

Instead, a majority of public money goes to a disproportionate handful of white male-owned companies that are based outside of Oakland, according to the 369-page report produced for the city by Mason Tillman Associates, an Oakland-based firm that performs statistical, legal and economic analyses of contracting and hiring.

The report was made public by Councilmember Carroll Fife, who brought it this week to the Council’s Life Enrichment Committee, which she chairs. Councilmembers, angry at the conditions revealed, unanimously approved the informational report, which is scheduled to go to an upcoming council meeting for discussion and action.

The current study covers five years, 2016-2021, roughly overlapping the two tenures of Libby Schaaf, who served as mayor from January 2015 to January 2023.

The amount of dollars at stake in these contracts was significant in the four areas that were studied, a total of $486.7 million including $214.6 million on construction, $28.6 million on architecture, and engineering, $78.9 million on professional services, and $164.6 million on goods and services.

While the city’s policies are good, “the practices are not consistent with policy,” said Dr. Eleanor Ramsey, founder and CEO of Mason Tillman Associates.

There have been four disparity studies during the last 20 years, all showing a pattern of discrimination against women and minorities, especially African Americans, she said. “You have good procurement policy but poor enforcement.”

“Most minority- and women-owned businesses did not receive their fair share of city-funded contracts,” she continued.  “Over 50% of the city’s prime contract dollars were awarded to white-owned male businesses that controlled most subcontracting awards. And nearly 65% of the city’s prime contracts were awarded to non-Oakland businesses.”

As a result, she said, “there is a direct loss of revenue to Oakland businesses and to business tax in the city…  There is also an indirect loss of sales and property taxes (and) increased commercial office vacancies and empty retail space.”

Much of the discrimination occurs in the methods used by individual city departments when issuing outside contracts. Many departments have found “creative” ways to circumvent policies, including issuing “emergency” contracts for emergencies that do not exist and providing waivers to requirements to contract with women- and minority-owned businesses, Ramsey said.

Many of the smaller contracts – 59% of total contracts issued – never go to the City Council for approval.

Some people argue that the contracts go to a few big companies because small businesses either do not exist or cannot do the work. But the reality is that a majority of city contracts are small, under $100,000, and there are many Black-, woman- and minority-owned companies available in Oakland, said Ramsey.

“Until we address the disparities that we are seeing, not just in this report but with our own eyes, we will be consistently challenged to create safety, to create equity, and to create the city that we all deserve,” said Fife.

A special issue highlighted in the disparity report was the way city departments handled spending of federal money issued in grants through a state agency, Caltrans. Under federal guidelines, 17.06%. of the dollars should go to Disadvantaged Business Enterprises (DBEs).

“The fact is that only 2.16% of all the dollars awarded on contracts (went to) DBEs,” Ramsey said.

Speaking at the committee meeting, City Councilmember Ken Houston said, “It’s not fair, it’s not right.  If we had implemented (city policies) 24 years ago, we wouldn’t be sitting here (now) waiving (policies).”

“What about us? We want vacations. We want to have savings for our children. We’re dying out here,” he said.

Councilmember Charlene Wang said that she noticed when reading the report that “two types of business owners that are consistently experiencing the most appalling discrimination” are African Americans and minority females.

“It’s gotten worse” over the past 20 years, she said. “It’s notable that businesses have survived despite the fact that they have not been able to do business with their own city.”

Also speaking at the meeting, Brenda Harbin-Forte, a retired Alameda County Superior Court judge, and chair of the Legal Redress Committee for the Oakland NAACP, said, “I am so glad this disparity study finally was made public. These findings … are not just troubling, they are appalling, that we have let  these things go on in our city.”

“We need action, we need activity,” she said. “We need for the City Council and others to recognize that you must immediately do something to rectify the situation that has been allowed to go on. The report says that the city was an active or inactive or unintentional or whatever participant in what has been going on in the city. We need fairness.”

Cathy Adams, president of the Oakland African American Chamber of Commerce, said, “The report in my opinion was very clear. It gave directions, and I feel that we should accept the consultant Dr. Ramsey’s recommendations.

“We understand what the disparities are; it’s going to be upon the city, our councilmembers, and our department heads to just get in alignment,” she said.

Said West Oakland activist Carol Wyatt, “For a diverse city to produce these results is a disgrace. The study shows that roughly 83% of the city contracting dollars went to non-minority white male-owned firms under so-called race neutral policies

These conditions are not “a reflection of a lack of qualified local firms,” she continued. “Oakland does not have a workforce shortage; it has a training, local hire, and capacity-building problem.”

“That failure must be examined and corrected,” she said. “The length of time the study sat without action, only further heightens the need for accountability.”

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COMMENTARY: The National Protest Must Be Accompanied with Our Votes

Just as Trump is gathering election data like having the FBI take all the election data in Georgia from the 2020 election, so must we organize in preparation for the coming primary season to have the right people on ballots in each Republican district, so that we can regain control of the House of Representatives and by doing so, restore the separation of powers and balance that our democracy is being deprived of.

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Dr. John E. Warren Publisher, San Diego Voice & Viewpoint
Dr. John E. Warren, Publisher San Diego Voice & Viewpoint Newspaper. File photo..

By  Dr. John E. Warren, Publisher San Diego Voice & Viewpoint Newspaper

As thousands of Americans march every week in cities across this great nation, it must be remembered that the protest without the vote is of no concern to Donald Trump and his administration.

In every city, there is a personal connection to the U.S. Congress. In too many cases, the member of Congress representing the people of that city and the congressional district in which it sits, is a Republican. It is the Republicans who are giving silent support to the destructive actions of those persons like the U.S. Attorney General, the Director of Homeland Security, and the National Intelligence Director, who are carrying out the revenge campaign of the President rather than upholding the oath of office each of them took “to Defend The Constitution of the United States.”

Just as Trump is gathering election data like having the FBI take all the election data in Georgia from the 2020 election, so must we organize in preparation for the coming primary season to have the right people on ballots in each Republican district, so that we can regain control of the House of Representatives and by doing so, restore the separation of powers and balance that our democracy is being deprived of.

In California, the primary comes in June 2026. The congressional races must be a priority just as much as the local election of people has been so important in keeping ICE from acquiring facilities to build more prisons around the country.

“We the People” are winning this battle, even though it might not look like it. Each of us must get involved now, right where we are.

In this Black History month, it is important to remember that all we have accomplished in this nation has been “in spite of” and not “because of.” Frederick Douglas said, “Power concedes nothing without a struggle.”

Today, the struggle is to maintain our very institutions and history. Our strength in this struggle rests in our “collectiveness.” Our newspapers and journalists are at the greatest risk. We must not personally add to the attack by ignoring those who have been our very foundation, our Black press.

Are you spending your dollars this Black History Month with those who salute and honor contributions by supporting those who tell our stories? Remember that silence is the same as consent and support for the opposition. Where do you stand and where will your dollars go?

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Activism

Congresswoman Simon Votes Against Department of Homeland Security, ICE Funding

“They need accountability. Republicans already gave these agencies an unprecedented $170 billion for immigration enforcement, funding they have used to conduct raids at schools, separate families, and deploy a masked paramilitary who refuse to identify themselves on American streets. This bill gives them more funding without a single reform to stop unconstitutional, immoral abuses,” she said.

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Congresswoman Lateefah Simon (D-CA-12). File photo.
Congresswoman Lateefah Simon (D-CA-12). File photo.

By Post Staff

Congresswoman Lateefah Simon (D-CA-12) released a statement after voting against legislation to fund the Department of Homeland Security (DHS), which supports Immigration and Customs Enforcement (ICE) and U.S. Customs and Border Protection (CPB).

“Today, I voted NO on legislation to fund the Department of Homeland Security through Feb. 13, 2026.

“ICE and CBP do not need more funding to terrorize communities or kill more people,” she said in the media release.

They need accountability. Republicans already gave these agencies an unprecedented $170 billion for immigration enforcement, funding they have used to conduct raids at schools, separate families, and deploy a masked paramilitary who refuse to identify themselves on American streets. This bill gives them more funding without a single reform to stop unconstitutional, immoral abuses,” she said.

“The American people are demanding change. Poll after poll of Americans’ opinions show overwhelming support for requiring ICE agents to wear body cameras and prohibiting them from hiding their faces during enforcement actions. This is the bare minimum transparency standard, and this funding legislation does not even meet this low bar,” Simon said.

“Republicans in Congress are not serious about reining in these lawless agencies. Their refusal to make meaningful changes to the DHS funding bill has consequences that go beyond immigration enforcement. TSA agents who keep our airports safe and FEMA workers who help our communities recover from disasters are stuck in limbo due to Republican inaction.

“The Constitution does not have an exception for immigrants. Every person on American soil has rights, and federal agencies must respect them. The East Bay has made clear at the Alameda County and city level that we will hold the line against a violent ICE force and support our immigrant communities – I will continue to hold the line and our values with my votes in Congress.”

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