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Ask California: Golden State Releases New AI Chatbot
Gov. Gavin Newsom introduced the prototype as part of the state’s broader effort to use artificial intelligence to make government services easier to access. The launch follows his March 2026 executive order directing state agencies to responsibly implement generative AI while protecting privacy, security and civil liberties.
California has launched AskCA, a new artificial intelligence-powered chatbot designed to help residents find and navigate state and local government services through a single online platform.
Developed by the state’s Office of Data and Innovation, AskCA is designed around major life events rather than individual government agencies. Californians can use the tool to find information about finding a job, starting a business, accessing family services and recovering from disasters.
Gov. Gavin Newsom introduced the prototype as part of the state’s broader effort to use artificial intelligence to make government services easier to access. The launch follows his March 2026 executive order directing state agencies to responsibly implement generative AI while protecting privacy, security and civil liberties.
“When a Californian needs help, they shouldn’t have to become an expert in government to find it,” said Newsom. “We’re using the best technology California has to offer to make the government more efficient, effective, and more engaged.”
The state is now seeking Californians age 18 and older to participate in the pilot and help test and refine AskCA’s responses. Officials said subject matter experts across state governments are helping inform the chatbot’s answers, which are designed to draw from verified government sources and provide actionable information.
The prototype grew out of California’s response to the January 2025 Los Angeles wildfires. Early testing included more than 140 fire recovery leaders and Altadena wildfire survivors, a dozen job seekers and more than 100 general users.
Jeffery Marino, director of the Office of Data and Innovation, said the tool is intended to remove the need for residents to understand how government agencies are organized before they can get help.
“Californians should not have to understand how the government is organized just to get basic help,” Marino said.
AskCA’s technology will also be used in a new job-skills matching feature that the California Department of Human Resources plans to launch Sept. 30 on CalCareers. Job seekers will be able to upload a resume and receive potential matches to state job classifications.
The state said the CalCareers pilot will not store personal information or require users to have a CalCareers account. California plans to continue testing AskCA as officials evaluate its accuracy, performance and usefulness before expanding the system.
